How To Fix W_CB067 - Enter a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: W_CB -

• Message number: 067

• Message text: Enter a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message W_CB067 - Enter a customer ?

  SAP Error Message:
  
  W_CB067 - Enter a customer
  
  Cause:
  This warning message appears when a customer number is required in a transaction or screen, but the field is left empty. The system expects a valid customer master record to proceed, and since no customer is entered, it prompts the user to input one.
  
  When does it occur?
  
  During sales order processing (e.g., VA01, VA02) when the customer field is blank.
  In billing or delivery documents where a customer must be specified.
  In any custom or standard SAP transaction where customer data is mandatory.
  
  
  Solution:
  
  Enter a valid customer number in the required field.
  If you do not know the customer number, use the search help (F4) to find the correct customer.
  Ensure the customer master record exists and is active in the system.
  If the customer is new, create the customer master record first (using transaction XD01/VD01/FD01 depending on the customer type).
  
  
  Additional Information:
  
  This is a warning message (W), so it may allow you to continue after acknowledging, but the process might not complete correctly without a customer.
  Check the field status group in the sales document type or transaction to ensure the customer field is set as mandatory.
  If this message appears unexpectedly, verify if any user-exits, BADIs, or custom validations are enforcing the customer entry.
  For troubleshooting, check the program or screen where the message is triggered to understand the context.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Message ID
  W_CB067
  
  
  Message Text
  Enter a customer
  
  
  Type
  Warning
  
  
  Cause
  Customer field is empty
  
  
  Solution
  Enter a valid customer number
  
  
  Related Transactions
  VA01, VA02, VF01, VL01N, etc.
  
  
  
  
  If you need further help, please provide the transaction code or process step where this message appears.