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How To Fix W5097 - No released service entry sheets exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W5 - Messages for MM-WEB Applications and BAPIs

  • Message number: 097

  • Message text: No released service entry sheets exist

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Smart SAP Assistant

  • What is the cause and solution for SAP error message W5097 - No released service entry sheets exist ?

    Certainly! Here's a detailed explanation for the SAP error message W5097: No released service entry sheets exist:


    Error Message:

    W5097 - No released service entry sheets exist


    Cause:

    This warning message occurs when you try to perform an operation (such as creating an invoice or posting a document) that requires referencing a released service entry sheet (SES), but the system cannot find any SES in the released status for the relevant purchase order or service.

    In SAP MM (Materials Management) and SRM (Supplier Relationship Management), service entry sheets are used to confirm that services ordered via a purchase order have been performed. Only released SES can be referenced for invoice verification or further processing.

    Common causes include:

    • No service entry sheets have been created for the purchase order.
    • Service entry sheets exist but are still in blocked or not released status.
    • The SES was created but not yet approved or released.
    • The SES was deleted or not properly saved.
    • The SES is created for a different purchase order or item than the one being processed.

    Solution:

    1. Check Service Entry Sheets:

      • Go to transaction ML81N (Service Entry Sheet).
      • Enter the relevant purchase order number.
      • Verify if any service entry sheets exist.
      • Check the status of the SES. It should be released (status "Released" or "Approved").
    2. Release the Service Entry Sheet:

      • If SES exists but is not released, review and release it.
      • The release process may require approval depending on your workflow.
      • You can release SES manually in ML81N or via workflow approval.
    3. Create Service Entry Sheet:

      • If no SES exists, create a new service entry sheet for the purchase order.
      • Ensure all required data is entered correctly.
      • Save and release the SES.
    4. Verify Purchase Order and SES Link:

      • Confirm that the SES is created for the correct purchase order and item.
      • Sometimes SES is created for a different PO or item, causing the system not to find a released SES for the current PO.
    5. Check User Authorizations:

      • Ensure the user has authorization to view and release SES.
    6. Check Workflow or Release Strategy:

      • If your system uses workflow for SES release, verify that the workflow is running correctly and approvals are processed.

    Related Information:

    • Transaction Codes:

      • ML81N – Service Entry Sheet (Create, Change, Display)
      • ME23N – Display Purchase Order
      • MIRO – Enter Incoming Invoice (requires released SES for service PO)
    • SAP Notes and Documentation:

      • SAP Note related to SES release issues.
      • SAP Help Portal documentation on Service Entry Sheets and Invoice Verification.
    • Business Process Context:

      • Service entry sheets are mandatory for service purchase orders to confirm service delivery.
      • Invoice verification for services requires a released SES to ensure payment is made only for confirmed services.

    Summary:

    Aspect Details
    Cause No released service entry sheets exist for the PO/item being processed.
    Effect System cannot proceed with invoice verification or related processing.
    Solution Create and release the service entry sheet in ML81N for the relevant purchase order.
    Checkpoints SES status, PO number, item number, user authorizations, workflow approvals.

    If you need help with specific steps or transaction screenshots, feel free to ask!

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