How To Fix W4231 - Info records deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: W4 - Messages for material discontinuation

• Message number: 231

• Message text: Info records deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message W4231 - Info records deleted ?

  SAP Error Message:
  
  W4231 - Info records deleted
  
  Meaning / Cause:
  The message W4231 indicates that one or more purchasing info records related to a particular material and vendor have been deleted in the system. This usually occurs during procurement processes such as purchase order creation or info record maintenance when the system tries to access an info record that no longer exists.
  Common causes include:
  
  The info record was manually deleted by a user.
  The info record was deleted as part of a cleanup or archiving process.
  The info record was deleted due to data inconsistencies or system errors.
  The info record was never created for the vendor-material combination.
  
  
  When does it occur?
  
  During purchase order creation or change, if the system tries to reference an info record that has been deleted.
  When running reports or transactions that rely on info records.
  During automatic procurement proposals or source determination.
  
  
  Solution / How to resolve:
  
  
  Check Info Records:
  
  Verify if the info record for the material and vendor exists in transaction ME13 (Display Purchasing Info Record).
  If it does not exist, you need to create a new info record using ME11 (Create Purchasing Info Record).
  
  
  
  Recreate Info Record:
  
  Create or maintain the info record with correct data (vendor, material, conditions, etc.).
  Ensure that the info record is valid for the required purchasing organization and plant.
  
  
  
  Check for Deletion Reasons:
  
  Investigate why the info record was deleted.
  If deletion was accidental, restore from backup or recreate.
  If deletion was intentional, update related documents or master data accordingly.
  
  
  
  Adjust Procurement Process:
  
  If the process expects an info record but it is not mandatory, adjust settings or master data to avoid referencing deleted info records.
  Check source list and quota arrangements if applicable.
  
  
  
  Check Authorizations:
  
  Ensure users have proper authorizations to create or maintain info records.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ME11 - Create Purchasing Info Record
  ME12 - Change Purchasing Info Record
  ME13 - Display Purchasing Info Record
  ME01 - Maintain Source List
  ME02 - Change Source List
  
  
  
  Tables:
  
  EINA - Purchasing Info Record: General Data
  EINE - Purchasing Info Record: Purchasing Organization Data
  
  
  
  Notes:
  
  Deleting info records can impact procurement processes; always check dependencies before deletion.
  Info records contain important data such as pricing conditions, delivery terms, and vendor-specific data.
  
  
  
  
  Summary:
  W4231 is an informational warning that the system could not find the expected purchasing info record because it was deleted. The solution is to verify the existence of the info record and recreate it if necessary, ensuring procurement processes have the required master data to function correctly.