How To Fix W3_TOOL108 - Cannot display MIME objects under non-standard code pages

SAP Error Message - Details

• Message type: E = Error

• Message class: W3_TOOL - ITS: Maintenance Messages

• Message number: 108

• Message text: Cannot display MIME objects under non-standard code pages

What causes this issue?

MIME objects cannot be displayed in systems with a non-standard code
page.

System Response

The object cannot be displayed.

How to fix this error?

Use the SAP@Web Studio to display a MIME object in a system with a
non-standard code page (such as AS/400).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message W3_TOOL108 - Cannot display MIME objects under non-standard code pages ?

  SAP Error Message:
  
  W3_TOOL108 Cannot display MIME objects under non-standard code pages
  
  Cause
  This error occurs when the SAP Web Application Server tries to display MIME objects (such as images, HTML, or other multimedia content) but the system or user session is set to a non-standard code page that is not supported for rendering these MIME objects.
  
  Code pages define character encoding used by the system.
  MIME objects are typically stored and transmitted in standard encodings (like UTF-8 or ISO-8859-1).
  If the SAP system or user session uses a non-standard or custom code page, the Web AS cannot properly interpret and display the MIME content, leading to this error.
  
  
  Explanation
  
  SAP Web AS supports displaying MIME objects only under standard code pages.
  Non-standard code pages might be custom or less common encodings that do not have proper mappings for MIME content.
  This limitation is due to the way the Web AS handles character conversion and rendering of MIME objects.
  
  
  Solution
  
  
  Check and Change the Code Page:
  
  Identify the code page used by the SAP system or user session.
  Change the code page to a standard code page supported by SAP Web AS, such as:
  
  4103 (ISO 8859-1 Latin 1)
  4105 (UTF-8)
  Or other SAP standard code pages.
  
  
  
  
  
  How to Change Code Page:
  
  
  For the SAP system:  
  
  Use transaction RZ11 to check the parameter zcsa/system_codepage.
  Change it if necessary (note: changing system code page is a major change and requires careful planning and system restart).
  
  
  
  For the user session:  
  
  Check user logon language and code page settings.
  Use transaction SU01 to verify user logon language.
  Ensure the user logs on with a language that uses a standard code page.
  
  
  
  
  
  Check MIME Repository:
  
  Ensure MIME objects are stored correctly and are not corrupted.
  Use transaction SMW0 to check MIME repository.
  
  
  
  SAP Notes and Patches:
  
  Check SAP Notes for any patches or updates related to MIME handling and code pages.
  Sometimes, applying the latest kernel or Web AS patches can resolve related issues.
  
  
  
  
  Related Information
  
  SAP Note: Search for notes related to W3_TOOL108 or MIME and code page issues.
  Transactions:
  
  RZ11 - Display and change profile parameters.
  SU01 - User maintenance.
  SMW0 - MIME Repository.
  
  
  SAP Help Portal: Documentation on code pages and MIME handling.
  Code Page Reference: SAP standard code pages are documented in SAP Library and OSS notes.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Attempt to display MIME objects under a non-standard (unsupported) code page.
  
  
  Effect
  MIME objects cannot be displayed in SAP Web AS, resulting in error W3_TOOL108.
  
  
  Solution
  Change system or user session code page to a standard SAP-supported code page.
  
  
  Additional
  Verify MIME repository integrity and apply relevant SAP Notes or patches if available.
  
  
  
  
  If you need help identifying the current code page or changing it, or if the problem persists after changing the code page, please provide system details and SAP version for more tailored guidance.