How To Fix W3_TOOL001 - Internal error & in &; inform person responsible

SAP Error Message - Details

• Message type: E = Error

• Message class: W3_TOOL - ITS: Maintenance Messages

• Message number: 001

• Message text: Internal error & in &; inform person responsible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message W3_TOOL001 - Internal error & in &; inform person responsible ?

  SAP Error Message:
  
  W3_TOOL001 Internal error & in &; inform person responsible
  
  Meaning / Cause:
  This error message indicates that an internal error has occurred within a Web Dynpro or Web Service tool/process in the SAP system. The placeholders & are typically replaced by specific details about the error or the component where the error happened.
  Common causes include:  
  
  A runtime exception or unexpected condition in the Web Dynpro application or Web Service tool.  
  Corrupted or inconsistent metadata or configuration in the Web Dynpro component or service.  
  Missing or incorrect parameters passed to the tool or service.  
  Issues with the underlying SAP kernel or system components related to Web Dynpro or Web Services.  
  Transport or patch inconsistencies affecting the Web Dynpro framework.
  
  
  Solution / Troubleshooting Steps:
  
  
  Check the Detailed Error Log:  
  
  Use transaction ST22 (ABAP Dump Analysis) to check for any short dumps related to this error.  
  Use transaction SM21 (System Log) to find related system messages.  
  Check the Web Dynpro trace files or Web Service logs if applicable.
  
  
  
  Identify the Context:  
  
  Determine which Web Dynpro application, component, or Web Service was running when the error occurred.  
  Look for the exact error details replacing the placeholders & in the message.
  
  
  
  Check Configuration and Metadata:  
  
  Verify that the Web Dynpro component or Web Service is correctly configured and activated.  
  Re-generate or re-activate the component if necessary (e.g., via SE80 or relevant tools).
  
  
  
  Apply SAP Notes / Patches:  
  
  Search the SAP Support Portal for notes related to W3_TOOL001 or the specific error details.  
  Apply any relevant SAP Notes or Support Packages that fix known issues.
  
  
  
  Check Parameters and Input Data:  
  
  Validate the input parameters passed to the Web Dynpro application or Web Service.  
  Ensure no invalid or missing data is causing the internal error.
  
  
  
  System Health Check:  
  
  Verify that the SAP kernel and system components are up to date and consistent.  
  Restart the ICM or relevant services if needed.
  
  
  
  Contact SAP Support:  
  
  If the issue persists and cannot be resolved with the above steps, collect all relevant logs, dumps, and system information and open a message with SAP Support.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  ST22 - ABAP Dump Analysis  
  SM21 - System Log  
  SE80 - Object Navigator (for Web Dynpro components)  
  SICF - Maintain Services (for Web Services and ICF services)
  
  
  
  SAP Notes:  
  
  Search for notes containing W3_TOOL001 or related Web Dynpro errors on the SAP ONE Support Launchpad.
  
  
  
  Documentation:  
  
  SAP Help Portal for Web Dynpro ABAP and Web Services troubleshooting.  
  SAP Community forums for similar issues and solutions.
  
  
  
  
  Summary:
  
  W3_TOOL001 is a generic internal error message related to Web Dynpro or Web Service tools in SAP. It requires detailed analysis of logs and system state to identify the root cause. Checking dumps, logs, configuration, and applying SAP Notes are key steps to resolve the issue. If unresolved, SAP Support should be contacted with detailed information.