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How To Fix W0CSRS035 - Maintain 'Payment Block for Holding Due to Tolerance'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W0CSRS - Customizing - SAP Retail Store

  • Message number: 035

  • Message text: Maintain 'Payment Block for Holding Due to Tolerance'

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Smart SAP Assistant

  • What is the cause and solution for SAP error message W0CSRS035 - Maintain 'Payment Block for Holding Due to Tolerance' ?

    Certainly! Here's a detailed explanation for the SAP error message W0CSRS035: Maintain 'Payment Block for Holding Due to Tolerance':


    SAP Error Message: W0CSRS035

    Text: Maintain 'Payment Block for Holding Due to Tolerance'


    Cause:

    This message appears when the system requires you to maintain or specify a payment block for invoices or payment documents that are being held due to tolerance limits not being met.

    In SAP, payment blocks are used to prevent payments from being processed automatically when certain conditions are not fulfilled, such as when the invoice amount exceeds the tolerance limits defined in the system.

    The error typically occurs in the context of automatic payment program (F110) or during invoice processing when the system detects that the payment should be blocked because the tolerance limits (e.g., invoice amount tolerance, cash discount tolerance) are exceeded or not maintained properly.


    Explanation:

    • Tolerance Limits: These are predefined limits set in SAP to control payment processing, such as maximum allowable differences in invoice amounts or cash discounts.
    • Payment Block: A flag or indicator that prevents payment processing for a particular invoice or document.
    • When the system finds that the tolerance limits are exceeded, it requires a payment block to be maintained to hold the payment until the issue is resolved.

    Solution:

    1. Maintain Payment Block:

      • Go to the invoice or payment document in question.
      • Manually set or maintain the payment block indicator.
      • This can be done in the invoice header or line item level depending on the document type.
    2. Check and Adjust Tolerance Limits:

      • Review the tolerance limits configured in SPRO under:
        Financial Accounting (New) -> Accounts Payable -> Business Transactions -> Outgoing Payments -> Automatic Outgoing Payments -> Tolerance Limits
      • Adjust the tolerance limits if business requirements allow it, so that the payment block is not triggered unnecessarily.
    3. Review Automatic Payment Program Settings:

      • Check the payment program configuration (transaction F110) to ensure that the payment block handling is correctly set.
      • You may need to configure how the system handles invoices that exceed tolerance limits.
    4. Clear the Payment Block:

      • Once the issue causing the block is resolved (e.g., invoice corrected, tolerance limits adjusted), remove the payment block to allow payment processing.

    Related Information:

    • Transaction Codes:
      • F110 - Automatic Payment Program
      • FB02 - Change Document (to maintain payment block)
      • FB60 / MIRO - Invoice entry transactions where payment blocks can be set
    • Configuration Path for Tolerance Limits:
      SPRO -> Financial Accounting -> Accounts Payable -> Business Transactions -> Outgoing Payments -> Automatic Outgoing Payments -> Tolerance Limits
    • Payment Block Indicators:
      • Payment blocks can be set at various levels: vendor master, invoice document, or payment document.
      • Common payment block reasons include "Hold for approval," "Blocked due to tolerance," or "Manual block."

    Summary:

    • Cause: Payment block is required because invoice/payment exceeds tolerance limits.
    • Solution: Maintain the payment block manually or adjust tolerance limits/configuration to prevent unnecessary blocks.
    • Check: Invoice/payment document, tolerance settings, and automatic payment program configuration.

    If you provide the exact scenario or transaction where this message appears, I can help with more specific steps.

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