How To Fix W0142 - Customer & is not a CPD customer

SAP Error Message - Details

• Message type: E = Error

• Message class: W0 - Customizing - ISR

• Message number: 142

• Message text: Customer & is not a CPD customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message W0142 - Customer & is not a CPD customer ?

  SAP Error Message:
  
  W0142 Customer & is not a CPD customer
  
  Meaning / Cause:
  This warning message indicates that the customer number you are trying to process or reference is not flagged as a CPD (Customer Price Determination) customer in the system. CPD customers are those for whom special pricing or conditions are maintained and applied during sales order processing or pricing procedures.
  In other words, the system expects the customer to be a CPD customer (one for whom special pricing agreements exist), but the customer master data does not have this designation.
  
  When does it occur?
  
  During sales order creation or pricing when the system tries to apply CPD-specific pricing or conditions.
  When a pricing procedure or condition record is assigned only to CPD customers.
  When a report or transaction specifically filters or processes CPD customers and the customer in question is not marked as such.
  
  
  Cause Details:
  
  The customer master record (usually in Sales Area Data) does not have the CPD indicator set.
  Pricing procedure or condition records are maintained only for CPD customers.
  The system is configured to check for CPD status before applying certain pricing or discounts.
  
  
  How to check:
  
  Go to transaction VD02 (Change Customer) or VD03 (Display Customer).
  Enter the customer number and sales area.
  Navigate to the Sales Area Data tab.
  Check if the customer is flagged as a CPD customer (this might be a custom field or a standard indicator depending on your system setup).
  
  
  Solution / Resolution:
  
  
  If the customer should be a CPD customer:
  
  Update the customer master record to mark the customer as a CPD customer.
  This might involve setting a specific indicator or flag in the customer master data.
  Use transaction VD02 to update the customer master.
  Save the changes and retry the transaction.
  
  
  
  If the customer is not supposed to be a CPD customer:
  
  Review the pricing procedure or condition records.
  Adjust the pricing procedure or condition records so that they do not require the customer to be a CPD customer.
  Alternatively, exclude this customer from CPD-specific pricing or processes.
  
  
  
  Check configuration:
  
  Verify if the system is set up to enforce CPD customer checks in pricing or sales order processing.
  Adjust the configuration if necessary (this might require ABAP or customizing changes).
  
  
  
  
  Additional Information:
  
  CPD (Customer Price Determination) is often used in industries where customers have negotiated special prices or discounts.
  The exact field or indicator for CPD customers can be custom or standard depending on your SAP implementation.
  This message is a warning (W), so it may not stop the process but indicates a potential issue with pricing or customer classification.
  Consult your pricing and sales configuration team if unsure about the CPD setup.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  W0142 Customer & is not a CPD customer
  
  
  Cause
  Customer master not flagged as CPD customer
  
  
  Effect
  Pricing or process expects CPD customer flag
  
  
  Solution
  Update customer master to set CPD flag or adjust pricing procedure
  
  
  Transaction
  VD02 (Change Customer), VD03 (Display Customer)
  
  
  
  
  If you need further help, please provide the transaction or process where this message appears, and details about your CPD setup.