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How To Fix W0121 - Customer '&' does not exist in local system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W0 - Customizing - ISR

  • Message number: 121

  • Message text: Customer '&' does not exist in local system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message W0121 - Customer '&' does not exist in local system ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    W0121 Customer '&' does not exist in local system


    Cause:

    This warning message occurs when you try to reference or use a customer number in the SAP system that does not exist in the local client or system. The placeholder '&' represents the customer number you attempted to use.

    Common scenarios include:

    • The customer master data has not been created or replicated in the local system.
    • You are working in a system (e.g., development, quality, or a different client) where the customer master data is missing.
    • The customer number is incorrect or mistyped.
    • The customer data exists in a different system (e.g., in a central system or another client) but has not been distributed or synchronized to the current system.

    Solution:

    1. Check Customer Master Data:

      • Verify if the customer number exists in the local system using transaction XD03 (Display Customer) or FD03 (Display Customer Accounting).
      • If the customer does not exist, create the customer master record using XD01 or FD01.
    2. Data Replication / Distribution:

      • If the customer master data is maintained in a central system (e.g., SAP CRM or a central ERP system), ensure that the customer master data is properly replicated to the local system.
      • Use ALE/IDoc or other data distribution methods to synchronize customer master data.
    3. Check for Typing Errors:

      • Confirm that the customer number entered is correct and matches the existing customer master data.
    4. Client-Specific Data:

      • Remember that customer master data is client-specific. Ensure you are in the correct client where the customer master data exists.
    5. Transport or Copy Master Data:

      • If applicable, transport or copy the customer master data from one client/system to another.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer (Sales Area)
      • XD03: Display Customer
      • FD01: Create Customer (Accounting)
      • FD03: Display Customer (Accounting)
      • BD87: IDoc Reprocessing (for ALE/IDoc replication issues)
      • WE02 / WE05: IDoc Monitoring
    • Tables:

      • KNA1: General Data in Customer Master
      • KNB1: Customer Master Company Code Data
      • KNVV: Customer Master Sales Data
    • Notes:

      • Ensure proper master data governance and synchronization between systems.
      • Check for any custom validations or user exits that might cause this warning.

    If you provide the exact context or transaction where this warning appears, I can help with more specific troubleshooting steps.

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