How To Fix W0096 - Payer entered, but "cash on delivery" indicator is not set

W0096 - Overview

• Message type: E = Error

• Message class: W0 - Customizing - ISR

• Message number: 096

• Message text: Payer entered, but "cash on delivery" indicator is not set

What causes this issue?

The "Payer for cash on delivery" field is filled, but the indicator for
activating the "Cash on delivery" payment type is not selected.

System Response

The payer is not used.

How to fix this error?

Select the indicator for paying by cash on delivery or delete the entry
in the "Payer for cash on delivery field".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message W0096 - Payer entered, but "cash on delivery" indicator is not set ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  W0096 - Payer entered, but "cash on delivery" indicator is not set
  
  
  Cause:
  This warning message occurs when a payer is entered in a sales document (e.g., sales order, delivery, billing document), but the "Cash on Delivery" (COD) indicator is not set in the document or customer master data where it is expected.
  In other words, the system expects that if a payer is specified (especially in scenarios where payment is expected at delivery), the COD indicator should be active to reflect that payment will be collected upon delivery. If the payer is entered without setting the COD indicator, the system issues this warning to alert the user of a possible inconsistency.
  
  When does this happen?
  
  When creating or processing sales documents involving a payer.
  When the business process requires COD payment terms but the indicator is missing.
  When the customer master or sales document data