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How To Fix W+899 - Internal error: & & & -> Inform SAP hotline


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W+ -

  • Message number: 899

  • Message text: Internal error: & & & -> Inform SAP hotline

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message W+899 - Internal error: & & & -> Inform SAP hotline ?

    The SAP error message:

    W+899 Internal error: & & & -> Inform SAP hotline

    is a generic internal error message indicating that the SAP system has encountered an unexpected condition or inconsistency that it cannot handle properly. The placeholders (& & &) are typically replaced by specific error details or codes that can help identify the root cause.


    Cause

    • Internal inconsistency or unexpected condition in the SAP kernel or application layer.
    • Could be due to data corruption, programming errors, or incompatible system states.
    • Sometimes caused by custom code or modifications that lead to unexpected behavior.
    • May occur during database operations, buffer handling, or memory management.
    • Could be triggered by system upgrades, patches, or incomplete transports.
    • Often indicates a bug in SAP software or a serious runtime error.

    Solution

    1. Check the exact error details:

      • Look at the full error message including the parameters (& & &).
      • Check the short dump (transaction ST22) for detailed runtime error information.
      • Review system logs (SM21) and developer traces (dev_w* files).
    2. Analyze recent changes:

      • Identify if any recent transports, patches, or custom developments were applied.
      • Roll back or correct any suspicious changes.
    3. Search SAP Notes:

      • Use the exact error message or dump details to search the SAP Support Portal for relevant SAP Notes.
      • SAP Notes often provide patches or workarounds for known internal errors.
    4. Debugging:

      • If you have ABAP expertise, debug the program or transaction causing the error.
      • Identify the exact statement or operation causing the internal error.
    5. System health checks:

      • Run database consistency checks.
      • Check for memory or resource issues on the application server.
      • Verify system parameters and kernel patch levels.
    6. Contact SAP Support:

      • If the error persists and cannot be resolved internally, collect all relevant logs, dumps, and system information.
      • Open a message with SAP Support (SAP Hotline) providing all details.
      • SAP Support can analyze the internal error and provide a fix or patch.

    Related Information

    • Transaction ST22: Analyze ABAP short dumps.
    • Transaction SM21: System log analysis.
    • Transaction SM12: Check for locked entries that might cause inconsistencies.
    • Transaction SM13: Check update requests.
    • SAP Notes: Search with keywords like "W+899 Internal error" or the specific dump details.
    • SAP Kernel: Ensure the kernel is up to date and compatible with your SAP version.
    • Custom Code: Review any user exits, BADIs, or enhancements active in the affected process.

    Summary

    The W+899 Internal error is a serious internal SAP error indicating an unexpected system condition. It requires detailed analysis of dumps and logs, checking recent changes, and often SAP Support intervention. Always ensure your system is patched and consistent, and provide SAP Support with comprehensive information when escalating.


    If you provide the exact parameters (& & &) or the context in which the error occurs, I can help you further narrow down the cause and solution.

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