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How To Fix W#820 - All the quantities distributed have the value zero


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W# -

  • Message number: 820

  • Message text: All the quantities distributed have the value zero

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message W#820 - All the quantities distributed have the value zero ?

    The SAP error message W#820, which states "All the quantities distributed have the value zero," typically occurs in the context of distribution or allocation processes within SAP, such as during the distribution of costs or quantities in a production or logistics scenario. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Zero Quantity Entries: The most common cause is that the system is attempting to distribute or allocate quantities that are all zero. This can happen if the source document (like a production order, purchase order, or delivery) has no quantities recorded.

    2. Incorrect Configuration: There may be issues with the configuration of the distribution or allocation process, such as incorrect settings in the allocation structure or distribution rules.

    3. Data Entry Errors: Users may have inadvertently entered zero quantities in the relevant fields, leading to this error when the system tries to process the distribution.

    4. Missing Master Data: If the master data (like material master, vendor master, etc.) is incomplete or incorrect, it can lead to situations where the system cannot find valid quantities to distribute.

    5. Document Status: The document from which quantities are being distributed may be in a status that does not allow for distribution (e.g., closed or completed).

    Solutions:

    1. Check Source Documents: Review the source documents to ensure that they contain valid, non-zero quantities. If they are zero, update them with the correct quantities.

    2. Review Configuration: Check the configuration settings for the distribution or allocation process. Ensure that the allocation structure and rules are set up correctly.

    3. Data Validation: Validate the data entry to ensure that users are not entering zero quantities by mistake. Implement checks or validations in the user interface if necessary.

    4. Master Data Review: Ensure that all relevant master data is complete and accurate. This includes checking material masters, vendor masters, and any other related data.

    5. Document Status Check: Verify the status of the document from which quantities are being distributed. If it is not in a valid status, take the necessary steps to change its status or create a new document.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the distribution process, such as KSU5 (for cost distribution) or MB1A (for goods issues).
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Refer to SAP documentation for detailed information on the distribution process and error handling.

    By following these steps, you should be able to identify the cause of the W#820 error and implement a solution to resolve it.

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