How To Fix W/289 - Internal error: & & & & => contact hotline

W/289 - Overview

• Message type: E = Error

• Message class: W/ -

• Message number: 289

• Message text: Internal error: & & & & => contact hotline

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message W/289 - Internal error: & & & & => contact hotline ?

  The SAP error message:
  W/289 Internal error: & & & & => contact hotline
  is a generic internal error warning that typically indicates an unexpected or unhandled condition within the SAP system. The placeholders & & & & are meant to be replaced by specific error details or parameters that provide more context about the issue.
  
  Cause
  
  Internal inconsistency or unexpected condition in the SAP kernel or application layer.
  Could be due to data corruption, programming errors, or incompatible system states.
  Sometimes triggered by custom code or modifications that cause runtime errors.
  May occur during database operations, buffer handling, or memory management.
  Often related to kernel bugs or patch level mismatches.
  
  
  Solution
  
  
  Check the detailed error parameters:
  
  Look at the actual values replacing the & & & & placeholders in the system log or short dump (ST22).
  These parameters often give clues about the module, function, or data involved.
  
  
  
  Analyze the short dump (ST22):
  
  Use transaction ST22 to find the detailed runtime error dump.
  The