How To Fix >W072 - External tax system is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: >W -

• Message number: 072

• Message text: External tax system is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >W072 - External tax system is not active ?

  The SAP error message W072: External tax system is not active typically indicates that the system is configured to use an external tax calculation service, but that service is not currently active or properly configured in the system. This can occur in scenarios where the organization is using an external tax provider (like Vertex, Avalara, etc.) for tax calculations, and the integration with SAP is not set up correctly.
  Causes:
  
  Configuration Issues: The external tax system may not be configured correctly in the SAP system.
  Inactive Tax Provider: The external tax provider may not be activated or may not be running.
  Missing Parameters: Required parameters for the external tax system may be missing or incorrectly set.
  Authorization Issues: The user may not have the necessary authorizations to access the external tax system.
  Network Issues: There may be connectivity issues between SAP and the external tax system.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for the external tax system in SAP (usually found in the SPRO transaction under Financial Accounting > Tax on Sales/Purchases > Basic Settings > External Tax System).
  Ensure that the external tax system is properly configured and activated.
  
  
  
  Activate the External Tax System:
  
  If the external tax system is not active, you may need to activate it in the configuration settings.
  
  
  
  Verify Parameters:
  
  Check that all necessary parameters for the external tax system are correctly set up. This includes API keys, URLs, and any other required settings.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the external tax system.
  
  
  
  Test Connectivity:
  
  Test the connection between SAP and the external tax system to ensure that there are no network issues preventing communication.
  
  
  
  Consult Documentation:
  
  Refer to the documentation provided by the external tax provider for specific setup and troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or the support team of the external tax provider for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE80 for checking custom developments, or SM21 for reviewing system logs.
  Integration with External Tax Providers: Familiarize yourself with the specific integration requirements and documentation for the external tax provider you are using.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on configuring external tax systems.
  
  By following these steps, you should be able to identify and resolve the issue related to the W072 error message in SAP.