How To Fix VW318 - & loading point is not allowed if the customer is maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 318

• Message text: & loading point is not allowed if the customer is maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VW318 - & loading point is not allowed if the customer is maintained ?

  The SAP error message VW318 typically indicates that there is an issue with the loading point configuration in relation to the customer master data. This error often arises in the context of sales and distribution (SD) processes, particularly when trying to create or process sales orders, deliveries, or shipments.
  Cause of Error VW318
  The error message "Loading point is not allowed if the customer is maintained" usually occurs due to one of the following reasons:
  
  
  Customer Master Data Configuration: The customer master data may have specific settings that restrict the use of certain loading points. This can happen if the customer is assigned to a specific shipping point or if there are restrictions based on the customer’s shipping conditions.
  
  
  Loading Point Settings: The loading point itself may not be configured correctly in the system. It might not be allowed for the specific customer or may not be set up to handle the type of goods being shipped.
  
  
  Shipping Point Assignment: The shipping point assigned to the delivery or sales order may not be compatible with the loading point specified.
  
  
  Sales Area Configuration: The sales area configuration might not allow the specified loading point for the customer.
  
  
  Solutions to Resolve Error VW318
  To resolve this error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify the shipping conditions and loading point settings. Ensure that the loading point is allowed for the customer.
  
  
  
  Review Loading Point Configuration:
  
  Check the configuration of the loading point in the system (transaction code SPRO).
  Ensure that the loading point is correctly set up and is allowed for the relevant shipping points and customers.
  
  
  
  Examine Shipping Point Assignment:
  
  Verify the shipping point assigned to the delivery or sales order. Ensure that it is compatible with the loading point being used.
  
  
  
  Check Sales Area Settings:
  
  Review the sales area settings to ensure that the loading point is allowed for the specific sales organization, distribution channel, and division associated with the customer.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific configuration settings related to loading points and customer master data.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  SPRO - Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions related to this error.
  
  By following these steps, you should be able to identify and resolve the cause of the VW318 error in your SAP system.