How To Fix VW187 - & Customer/ship-to party & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 187

• Message text: & Customer/ship-to party & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VW187 - & Customer/ship-to party & does not exist ?

  The SAP error message VW187 typically indicates that there is an issue with the customer or ship-to party information in the sales document you are trying to process. The error message usually states that the specified customer or ship-to party does not exist in the system.
  Cause:
  
  Incorrect Customer Number: The customer number entered in the sales document may be incorrect or does not exist in the system.
  Inactive Customer: The customer may exist but is marked as inactive in the system.
  Missing Master Data: The customer master data may not be fully maintained, particularly the sales area data.
  Data Synchronization Issues: If your organization uses multiple systems, there may be synchronization issues leading to missing or outdated customer data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solution:
  
  Verify Customer Number: Check the customer number entered in the sales document for accuracy. Ensure that it matches the customer master data in SAP.
  Check Customer Status: Use transaction code XD03 (Display Customer) to check if the customer is active. If the customer is inactive, you may need to reactivate it.
  Maintain Customer Master Data: Ensure that all necessary data for the customer is maintained, especially in the sales area view. You can use transaction code XD01 (Create Customer) or XD02 (Change Customer) to maintain the data.
  Check for Data Synchronization: If your organization uses multiple systems, ensure that the customer data is synchronized across all systems.
  Authorization Check: Ensure that the user has the necessary authorizations to access the customer data. If not, contact your SAP security team to resolve authorization issues.
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  XD02: Change Customer
  XD01: Create Customer
  
  
  Master Data Maintenance: Ensure that the customer master data is complete and accurate, including address, sales area, and payment terms.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to correctly enter customer and ship-to party information in sales documents.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting.