How To Fix VTX814 - No older tracking data exists, cancellation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: VTX - Messages from tracking notification processing

• Message number: 814

• Message text: No older tracking data exists, cancellation not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VTX814 - No older tracking data exists, cancellation not possible ?

  The SAP error message VTX814: No older tracking data exists, cancellation not possible typically occurs in the context of the SAP Vehicle Tracking (VTX) module, which is used for managing and tracking vehicle movements and related logistics processes. This error indicates that the system cannot find the necessary historical tracking data to process a cancellation request.
  Cause:
  
  
  Missing Historical Data: The primary cause of this error is that the system does not have any older tracking data available for the specific transaction or vehicle movement you are trying to cancel. This could happen if the data has been archived or if the transaction was never recorded properly.
  
  
  Incorrect Transaction Reference: The transaction you are trying to cancel may not exist in the system, or you may be referencing the wrong document or vehicle.
  
  
  Data Deletion: If the tracking data has been deleted or purged from the system, the cancellation cannot be processed.
  
  
  Solution:
  
  
  Check Tracking Data: Verify if the tracking data for the specific transaction exists. You can do this by checking the relevant tables or using transaction codes that allow you to view vehicle tracking information.
  
  
  Review Transaction Reference: Ensure that you are using the correct reference number or document number for the cancellation. Double-check the details to confirm that you are targeting the right transaction.
  
  
  Consult with IT or SAP Basis Team: If you suspect that data has been archived or deleted, consult with your IT department or SAP Basis team to see if the data can be restored or if there are any logs that can provide insight into the missing data.
  
  
  Use Alternative Cancellation Methods: If the standard cancellation process is not working due to missing data, check if there are alternative methods or transactions available in your SAP system to handle cancellations.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that can resolve underlying issues related to data handling in the VTX module.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VTX1, VTX2, or others related to vehicle tracking and cancellations.
  Documentation: Review SAP documentation related to the Vehicle Tracking module for best practices and troubleshooting steps.
  User Permissions: Ensure that you have the necessary permissions to view and manipulate tracking data, as restrictions may prevent you from accessing certain records.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to SAP support for further assistance.