How To Fix VTX002 - Unknown segment & found in IDoc

VTX002 - Overview

• Message type: E = Error

• Message class: VTX - Messages from tracking notification processing

• Message number: 002

• Message text: Unknown segment & found in IDoc

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

VTX002 - Details

• The SAP error message VTX002, which states "Unknown segment & found in IDoc," typically occurs when an IDoc (Intermediate Document) is processed, and the system encounters a segment that it does not recognize. This can happen for several reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Causes of VTX002 Error
  
  
  Incorrect IDoc Structure: The IDoc may contain segments that are not defined in the IDoc type or are not expected by the receiving system. This can happen if the IDoc structure has been modified or if there is a mismatch between the sender and receiver systems.
  
  
  Version Mismatch: If the IDoc is generated using a different version of the data structure than what the receiving system expects, it may lead to unrecognized segments.
  
  
  Custom Segments: If custom segments have been added to the IDoc and the receiving system does not have the corresponding definitions, this error can occur.
  
  
  
  Configuration Issues: There