How To Fix VT827 - Canc. of billing type for correction must be: Relevant to rebate ='X'

SAP Error Message - Details

• Message type: E = Error

• Message class: VT - Vertriebstabellen

• Message number: 827

• Message text: Canc. of billing type for correction must be: Relevant to rebate ='X'

What causes this issue?

The cancellation billing type for the billing type, with which the
rebate request is billed, must be: Subject to volume-based rebate = 'X'
for the cancellation billing type in Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VT827 - Canc. of billing type for correction must be: Relevant to rebate ='X' ?

  The SAP error message VT827 indicates that there is an issue with the billing type configuration in relation to rebate processing. Specifically, it suggests that the cancellation of a billing document is not allowed because the billing type is not set up to be relevant for rebates.
  Cause:
  The error occurs when you attempt to cancel a billing document that is associated with a rebate agreement, but the billing type used for the document is not configured to be relevant for rebates. This can happen if:
  
  The billing type used does not have the "Relevant for Rebate" indicator set.
  The billing document you are trying to cancel is linked to a rebate agreement, but the system does not recognize the billing type as valid for this purpose.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Billing Type Configuration:
  
  Go to the transaction code VOTXN (or VOTX depending on your version) to access the billing type configuration.
  Look for the billing type that you are trying to cancel.
  Ensure that the "Relevant for Rebate" indicator is set to 'X' (checked).
  
  
  
  Adjust Billing Document:
  
  If the billing type is not relevant for rebates, you may need to use a different billing type that is configured correctly.
  Alternatively, if the billing type should be relevant for rebates, update the configuration accordingly.
  
  
  
  Reprocess the Cancellation:
  
  After making the necessary changes, attempt to cancel the billing document again.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or business rules that may apply to your organization.
  
  
  
  Related Information:
  
  Rebate Agreements: Understand how rebate agreements work in your SAP system and how they relate to billing types.
  Billing Type Customization: Familiarize yourself with the customization options available for billing types in SAP, as this can affect how documents are processed.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.