How To Fix VT310 - Sales document type & is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: VT - Vertriebstabellen

• Message number: 310

• Message text: Sales document type & is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VT310 - Sales document type & is not available ?

  The SAP error message VT310 indicates that a specific sales document type is not available for the operation you are trying to perform. This error typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with sales orders, quotations, or other sales documents.
  Cause:
  
  Document Type Configuration: The sales document type you are trying to use may not be configured correctly in the system. This could be due to missing settings in the configuration for sales document types.
  Status of Document Type: The document type may be inactive or not allowed for the specific transaction you are attempting.
  User Authorizations: The user may not have the necessary authorizations to create or process the specified sales document type.
  Sales Area Configuration: The sales area (Sales Organization, Distribution Channel, Division) associated with the document type may not be set up correctly.
  Customizing Settings: There may be issues with the customizing settings in the SAP system that prevent the document type from being available.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SPRO transaction and navigate to the following path: 
  Sales and Distribution -> Sales -> Sales Document -> Define Sales Document Types
  
  Ensure that the document type in question is defined and configured correctly.
  
  
  
  Check Sales Area:
  
  Verify that the sales area associated with the document type is correctly set up. You can check this in the same SPRO path mentioned above.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or process the sales document type. This can be checked with the help of your SAP security team.
  
  
  
  Check Document Type Status:
  
  Ensure that the document type is active and not restricted for the transaction you are trying to perform.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that might address this specific error message. Sometimes, there are known issues or patches that can resolve the problem.
  
  
  
  Testing:
  
  After making any changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to understand where the error might be occurring.
  SAP Documentation: Refer to SAP Help documentation for detailed information on sales document types and their configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the VT310 error message in SAP.