How To Fix VT014 - Substitution of serviceable item matl with service product not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: VT - Vertriebstabellen

• Message number: 014

• Message text: Substitution of serviceable item matl with service product not consistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VT014 - Substitution of serviceable item matl with service product not consistent ?

  The SAP error message VT014, which states "Substitution of serviceable item matl with service product not consistent," typically occurs in the context of service management and material substitution processes. This error indicates that there is an inconsistency in the substitution logic for serviceable items and service products.
  Cause:
  
  Inconsistent Configuration: The configuration for the serviceable item and the service product may not be aligned. This can happen if the service product is not properly defined or if the substitution rules are not correctly set up.
  Missing Master Data: The necessary master data for either the serviceable item or the service product may be missing or incorrectly maintained.
  Incorrect Substitution Logic: The logic defined for substituting serviceable items with service products may not be correctly implemented, leading to inconsistencies.
  Data Integrity Issues: There may be issues with data integrity, such as missing links between the serviceable item and the service product in the system.
  
  Solution:
  
  Check Configuration: Review the configuration settings for both the serviceable item and the service product. Ensure that they are correctly defined and that the substitution rules are properly set up.
  Verify Master Data: Ensure that all necessary master data is complete and accurate. This includes checking the material master records for both the serviceable item and the service product.
  Review Substitution Logic: Examine the substitution logic in the system to ensure it is correctly implemented. This may involve checking the relevant transaction codes and settings in the SAP system.
  Data Consistency Check: Run data consistency checks to identify any discrepancies between the serviceable item and the service product. Correct any inconsistencies found.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as MM03 (Display Material), CS03 (Display Material BOM), or SE11 (Data Dictionary) to check the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the VT014 error in your SAP system.