How To Fix VSCAN_CE053 - Virus scan profile is used for e-mail communication.

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN_CE - Message Class for VSCAN Configuration Entities

• Message number: 053

• Message text: Virus scan profile is used for e-mail communication.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN_CE053 - Virus scan profile is used for e-mail communication. ?

  The SAP error message VSCAN_CE053 indicates that a virus scan profile is being used for email communication, which is not allowed in the current configuration. This error typically arises when the system is set up to use a virus scanning profile that is not compatible with email processing.
  Cause:
  
  Configuration Issue: The virus scan profile assigned to the email communication is not configured correctly or is not intended for email processing.
  Profile Restrictions: The virus scan profile may have restrictions that prevent it from being used for email communication.
  System Settings: The settings in the SAP system regarding virus scanning for emails may not be properly set up.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Virus Scan Profile:
  
  Go to the transaction code SCOT (SAPconnect Administration).
  Check the settings for the virus scan profile assigned to email communication.
  Ensure that the profile is configured correctly and is intended for email processing.
  
  
  
  Modify or Create a New Profile:
  
  If the current profile is not suitable, you may need to modify it or create a new virus scan profile that is specifically designed for email communication.
  Ensure that the new or modified profile has the necessary settings to allow email processing.
  
  
  
  Adjust Email Settings:
  
  In the same SCOT transaction, review the email settings and ensure that they are correctly configured to use the appropriate virus scan profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to virus scanning and email communication for any specific configurations or recommendations.
  
  
  
  Testing:
  
  After making changes, test the email functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.