How To Fix VS023 - Proposal from cust master record not possible w/o specifying a division

SAP Error Message - Details

• Message type: E = Error

• Message class: VS - SD Master data

• Message number: 023

• Message text: Proposal from cust master record not possible w/o specifying a division

What causes this issue?

No division is maintained in the material master. The division in the
material master is used to copy proposal values from the SD segment of
the customer master.

System Response

How to fix this error?

Check the detail data for the material-info-record.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VS023 - Proposal from cust master record not possible w/o specifying a division ?

  The SAP error message VS023 indicates that a proposal from the customer master record cannot be generated without specifying a division. This typically occurs in the context of sales and distribution (SD) processes when creating sales documents, such as sales orders or quotations.
  Cause:
  The error arises because the system requires a division to be specified in the sales document. The division is a key organizational unit in SAP that is used to categorize products and services. It is essential for determining pricing, availability, and other sales-related processes. If the division is not specified, the system cannot retrieve the necessary data from the customer master record.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Specify the Division:
  
  When creating a sales document (e.g., sales order), ensure that you specify the division in the relevant field. This is usually found in the header data of the sales document.
  
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data) and verify that the division is correctly maintained for the customer. If the division is missing, you may need to update the customer master record (transaction code XD02 or VD02).
  
  
  
  Sales Area Configuration:
  
  Ensure that the sales area (which includes the sales organization, distribution channel, and division) is correctly configured in the system. You can check this in the configuration settings under SPRO > Enterprise Structure > Definition > Sales Organization > Assign Distribution Channel to Sales Organization.
  
  
  
  Check Sales Document Type:
  
  Ensure that the sales document type you are using is configured to require a division. You can check this in the configuration settings under SPRO > Sales and Distribution > Sales > Sales Document > Define Sales Document Types.
  
  
  
  User Exits or Enhancements:
  
  If your organization has implemented any user exits or enhancements that affect the sales document creation process, review them to ensure they are not inadvertently causing the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer Master
  VD03 - Display Customer Master (Sales Area)
  XD02 - Change Customer Master
  VD02 - Change Customer Master (Sales Area)
  
  
  
  Configuration Path:
  
  SPRO > Enterprise Structure > Definition > Sales Organization > Assign Distribution Channel to Sales Organization
  SPRO > Sales and Distribution > Sales > Sales Document > Define Sales Document Types
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on customer master data and sales document processing.
  
  
  
  By following these steps, you should be able to resolve the VS023 error and successfully create the sales document.