How To Fix VR468 - The user is not a SAPoffice user

VR468 - Overview

• Message type: E = Error

• Message class: VR - Output for SD Reporting

• Message number: 468

• Message text: The user is not a SAPoffice user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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• What is the cause and solution for SAP error message VR468 - The user is not a SAPoffice user ?

  SAP Error Message:
  VR468 - The user is not a SAPoffice user
  
  
  Cause:
  This error occurs when a user tries to perform an action that requires SAPoffice functionality (such as sending SAPoffice messages, workflow notifications, or using SAPoffice services), but the user is not assigned as a SAPoffice user in the system. Essentially, the user does not have the necessary SAPoffice user status or the SAPoffice user master record is missing or not properly maintained.
  
  Explanation:
  
  SAPoffice is the internal messaging system in SAP used for workflow notifications, internal mail, and other communication.
  For a user to send or receive SAPoffice messages, they must be registered as a SAPoffice user.
  If the user is not registered or the SAPoffice user master record is missing, the system throws the VR468 error.
  
  
  
  Solution:
  
  
  Check if the user is a SAPoffice user:
  
  Use transaction SOST or SO01 to check the SAPoffice user list.
  Alternatively, check the user master record in transaction SU01.
  
  
  
  Assign SAPoffice user