How To Fix VR009 - Warning! $ customers have been determined

SAP Error Message - Details

• Message type: E = Error

• Message class: VR - Output for SD Reporting

• Message number: 009

• Message text: Warning! $ customers have been determined

What causes this issue?

You have not entered customer selection criteria.

System Response

The evaluation is termination because of a run-time error.

How to fix this error?

Enter criteria to limit the selection.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VR009 - Warning! $ customers have been determined ?

  SAP Message:
  
  VR009 Warning! $ customers have been determined
  
  Meaning / Cause:
  The SAP warning message VR009 typically appears during sales order processing or customer-related transactions in the Sales and Distribution (SD) module. It indicates that the system has identified multiple customers (or business partners) matching the entered criteria or selection parameters.
  In other words, when you enter certain customer-related data (like a name, address, or partial customer number), the system finds more than one customer record that fits the input, hence the message: "$ customers have been determined" (where $ is the number of customers found).
  This is a warning rather than an error, meaning the system is alerting you to the ambiguity so you can select the correct customer.
  
  Typical Causes:
  
  Ambiguous or incomplete customer data entry: For example, entering only part of a customer name or number that matches multiple customers.
  Customer master data duplicates or very similar entries: Multiple customers with similar names or attributes.
  Search criteria too broad: Using generic or broad search parameters in customer selection screens.
  Customizing or user-exits that trigger customer searches with insufficient filters.
  
  
  Solution / How to Resolve:
  
  
  Refine your search criteria:
  
  Enter more specific or complete customer information (full customer number, exact name, or additional attributes) to narrow down the search.
  
  
  Select the correct customer manually:
  
  When the warning appears, SAP usually displays a list of customers found. Choose the appropriate customer from the list.
  
  
  Check customer master data for duplicates:
  
  If multiple customers with very similar data exist, consider cleaning up or consolidating customer master records to avoid confusion.
  
  
  Use customer number instead of name:
  
  If possible, use the unique customer number (KUNNR) rather than names or partial data to avoid multiple matches.
  
  
  Adjust search parameters or customizing:
  
  If this happens frequently in a particular transaction, review the search logic or user-exits to ensure better filtering.
  
  
  
  Additional Information:
  
  Message Class: VR (Sales and Distribution)
  Transaction Context: Sales order creation (VA01), customer selection screens, or any SD transaction involving customer lookup.
  Impact: Warning only; does not stop processing but requires user intervention to select the correct customer.
  Related Messages: VR010 (No customer found), VR011 (Customer blocked), etc.
  
  
  Summary:
  The VR009 warning is a prompt to inform you that multiple customers match your input. To proceed, you need to select the correct customer from the list or refine your input to uniquely identify one customer.
  
  If you want, I can help you with specific steps in your SAP system or with ABAP code snippets to handle this scenario better.