How To Fix VPD020 - There is an order block for customer &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: VPD - Messages in SD Partner Processing

• Message number: 020

• Message text: There is an order block for customer &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VPD020 - There is an order block for customer &1 (&2) ?

  SAP Error Message:
  
  VPD020 – "There is an order block for customer &1 (&2)"
  
  Meaning / Cause:
  This error message indicates that the customer you are trying to create or process a sales order for has an order block set in the system. An order block prevents the creation or processing of sales orders for that customer due to certain business reasons such as credit issues, delivery problems, or administrative holds.
  
  &1 = Customer number
  &2 = Customer name
  
  The order block is a control mechanism used in SAP SD (Sales and Distribution) to restrict order processing for specific customers.
  
  Common Causes:
  
  The customer master record has an order block indicator set.
  The order block can be set at different levels:
  
  Sales area level (Sales Organization + Distribution Channel + Division)
  Sales organization level
  Client level
  
  
  The block might be due to credit issues, delivery blocks, or manual administrative blocks.
  The block is maintained in the customer master data under the Sales Area Data tab or Sales Block field.
  
  
  Where is the Order Block Set?
  
  Transaction XD02 (Change Customer Master) or VD02 (Change Customer Master for Sales Area)
  Navigate to the Sales Area Data tab ? Sales Block field
  Possible values for Sales Block:
  
  1 = Order block
  2 = Delivery block
  3 = Billing block
  (Depending on configuration)
  
  
  
  
  How to Check the Order Block:
  
  Go to transaction XD03 (Display Customer Master).
  Enter the customer number.
  Select the relevant sales area.
  Check the Sales Block field under the Sales Area Data tab.
  
  
  Solution / How to Remove the Order Block:
  
  
  If the order block is no longer required, remove it by:
  
  Using transaction XD02 or VD02.
  Enter the customer number and sales area.
  Navigate to the Sales Block field.
  Clear the order block indicator (set to blank or '0').
  Save the changes.
  
  
  
  If the block is due to credit issues, coordinate with the credit management team to resolve outstanding credit problems.
  
  
  If the block is intentional (e.g., customer is inactive or blacklisted), do not remove it.
  
  
  
  Additional Information:
  
  Order blocks are part of the standard SAP SD customer master controls.
  Blocks can be set automatically by credit management or manually by sales/admin users.
  The system prevents order creation or processing to avoid business risks.
  You can also check for blocks in transaction OVK1 (Define Sales Blocks) to understand the configuration of blocks.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  VPD020: Order block exists for customer
  
  
  Cause
  Customer master has an order block set
  
  
  Check
  XD03 ? Sales Area Data ? Sales Block
  
  
  Fix
  Remove block in XD02/VD02 if appropriate
  
  
  Related Tcodes
  XD02, VD02, XD03, OVK1
  
  
  
  
  If you need to automate or check blocks programmatically, you can also look at table KNVV (Customer Sales Data) field SPERR (Sales Block).
  
  Note: Always ensure that removing an order block complies with your company’s business policies.