How To Fix VP304 - Customer belongs to customer group & and thus cannot be the sold-to party


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VP - Vertriebsbelegpartner

  • Message number: 304

  • Message text: Customer belongs to customer group & and thus cannot be the sold-to party

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  • What causes this issue?

    The customer specified has an <GL:account_group>account group</> which
    cannot be used for sold-to parties.

    System Response

    The customer cannot be entered as a sold-to party as the system cannot
    determine whether all master data has been properly maintained.

    How to fix this error?

    Using the partner function assignment for account groups, you can
    configure which account groups are permitted for sold-to parties.
    INCLUDE 'NA_CUST_MAINTAIN_3' OBJECT DOKU ID TX LANGUAGE E

    <ds:TRAN.VOPA>Proceed</>
    ENDIF

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VP304 - Customer belongs to customer group & and thus cannot be the sold-to party ?
    Certainly! Here's a detailed explanation of the SAP error message VP304:
    
    SAP Error Message: VP304
    Text:
    Customer belongs to customer group & and thus cannot be the sold-to party.
    
    
    Cause: This error occurs because the customer you are trying to assign as the sold-to party in a sales document belongs to a customer group that is not allowed to be a sold-to party. In SAP, customer groups are used to classify customers for various business rules and controls. Some customer groups are restricted from being assigned certain partner functions, such as sold-to party, ship-to party, bill-to party, etc. For example, a customer group might be designated for prospects, vendors, or internal customers, which are not valid as sold-to parties in sales orders. Explanation: The system checks the customer group of the customer master record. If the customer group is flagged or configured to disallow the customer from being a sold-to party, the system throws this error. This is a standard

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