How To Fix VP270 - No customer master record exists for Business Partner &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VP - Vertriebsbelegpartner

  • Message number: 270

  • Message text: No customer master record exists for Business Partner &

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  • What is the cause and solution for SAP error message VP270 - No customer master record exists for Business Partner & ?

    SAP Error Message:
    VP270 - No customer master record exists for Business Partner &


    Cause:

    This error occurs when a business partner (BP) is being used in a process that requires an associated customer master record, but no such customer master record exists for the given BP in the system.

    In SAP S/4HANA and newer SAP systems, the Business Partner approach is used to unify master data for customers, vendors, and other partners. However, the business partner must be linked to a customer master record (in Sales and Distribution) to perform customer-related transactions.

    Typical scenarios causing this error:

    • You try to create or process a sales document (e.g., sales order, billing) using a BP that is not assigned as a customer in the relevant sales area.
    • The BP exists but has not been extended to a customer master record in the required sales area.
    • The BP is missing the customer role (e.g., FLCU01 - Customer (Sales Area)).

    Solution:

    1. Check Business Partner Roles:

      • Go to transaction BP.
      • Enter the Business Partner number.
      • Check if the BP has the customer role assigned (e.g., FLCU01 for customer in sales area).
    2. Extend Business Partner to Customer Master:

      • If the BP does not have the customer role, assign it by adding the customer role in the relevant sales area.
      • This process is called "extending" the BP to a customer master.
      • In transaction BP, use the "Sales Area Data" tab to add the sales area and customer role.
    3. Create Customer Master Record if Missing:

      • If the BP is new and no customer master exists, create one by extending the BP.
      • Ensure all mandatory fields for the customer master are filled.
    4. Verify Sales Area Data:

      • Make sure the BP is extended to the correct sales organization, distribution channel, and division.
      • The sales area must match the one used in the transaction.
    5. Check Integration Settings:

      • Sometimes, the integration between BP and customer master is not properly configured.
      • Verify the configuration in SPRO under Cross-Application Components > SAP Business Partner > Business Partner > Customer Integration.

    Related Information:

    • Transaction Codes:

      • BP – Business Partner maintenance
      • XD01 / VD01 – Create customer (legacy transactions, less used in S/4HANA)
      • VD02 / XD02 – Change customer master
      • VA01 – Create sales order (where error might occur)
    • SAP Notes:

      • Check SAP Notes related to BP and customer master integration if the problem persists.
    • SAP Help Portal:

      • Refer to SAP documentation on Business Partner and Customer Master integration in S/4HANA.

    Summary:

    The error VP270 indicates that the system cannot find a customer master record linked to the specified Business Partner. To resolve it, ensure the BP is extended to a customer master in the relevant sales area by assigning the appropriate customer role and sales area data in transaction BP.

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