How To Fix VP170 - Sold-to party &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: VP - Vertriebsbelegpartner

• Message number: 170

• Message text: Sold-to party &1 is blocked

What causes this issue?

You want to create, change, or display a sales order for sold-to party
&V1&. The data related to sold-to partner &V1& may include personal data
and is blocked.

System Response

The system does not display any data related to sold-to partner &V1& to
protect personal data. You cannot create, change, or display a sales
order for this sold-to partner.

How to fix this error?

If you are sure that you want to create, change, or display a sales
order for sold-to partner &V1&, use transaction <AB>BUP_REQ_UNBLK </>to
request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VP170 - Sold-to party &1 is blocked ?

  Certainly! Here's a detailed explanation for the SAP error message VP170 Sold-to party &1 is blocked:
  
  Error Message
  VP170 Sold-to party &1 is blocked
  
  &1 will be replaced by the actual Sold-to party number when the error occurs.
  
  
  Cause
  This error occurs because the Sold-to party (customer) you are trying to use in a sales document or transaction is blocked in the system. The block can be due to various reasons such as:
  
  The customer master record is blocked for sales transactions.
  The customer is flagged as blocked for delivery or billing.
  The customer is blocked due to credit issues.
  The customer is blocked in the sales area or company code.
  
  
  Where is the Block Set?
  The block can be set in different places in the customer master data:
  
  
  Sales Area Data Block:
  
  Transaction: VD02 (Change Customer (Sales Area))
  Path: Sales Area Data ? Sales ? Sales Block
  Possible blocks: Sales block, Delivery block, Billing block
  
  
  
  General Data Block:
  
  Transaction: XD02 or VD02
  Block at the general level (e.g., central block for the customer)
  
  
  
  Credit Management Block:
  
  Credit limit exceeded or credit block set in Credit Management (FD32)
  
  
  
  
  Solution
  
  
  Check the Customer Master Data:
  
  Use transaction VD03 or XD03 to display the customer master.
  Check if the customer is blocked in the sales area data.
  Navigate to the Sales Block field and verify if any block is set.
  
  
  
  Remove the Block if Appropriate:
  
  If the block is no longer valid, remove it using VD02 or XD02.
  Save the changes.
  
  
  
  Check Credit Management:
  
  Use transaction FD32 to check if the customer is blocked due to credit issues.
  If yes, either release the block or adjust credit limits accordingly.
  
  
  
  Check for Company Code or Other Blocks:
  
  Sometimes blocks are set at company code level or other organizational levels.
  Verify and remove if necessary.
  
  
  
  If Block is Intentional:
  
  If the block is intentional (e.g., customer is inactive or blacklisted), do not remove it.
  Use a different customer or resolve the business reason for the block.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  VD02 - Change Customer (Sales Area)
  VD03 - Display Customer (Sales Area)
  XD02 - Change Customer (Centrally)
  XD03 - Display Customer (Centrally)
  FD32 - Change Customer Credit Management
  VD01 - Create Customer (Sales Area)
  
  
  
  SAP Notes and Documentation:
  
  Check SAP OSS Notes related to VP170 for any specific patches or updates.
  Refer to SAP Help Portal for Customer Master Data maintenance.
  
  
  
  Common Scenarios:
  
  Customer blocked due to overdue payments.
  Customer blocked due to business decision (e.g., fraud, inactive).
  Customer blocked temporarily during system maintenance or data cleanup.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Sold-to party is blocked in customer master or credit management.
  
  
  Solution
  Check and remove block in customer master (VD02/XD02) or credit management (FD32).
  
  
  Related Tcodes
  VD02, VD03, XD02, XD03, FD32
  
  
  
  
  If you need help with the exact steps to check or remove the block, please let me know!