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How To Fix VN337 - Contact person & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VN - Nachrichtensteuerung

  • Message number: 337

  • Message text: Contact person & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message VN337 - Contact person & does not exist ?

    SAP Error Message:
    VN337 - Contact person & does not exist


    Cause:

    This error occurs when the system tries to reference a contact person in a vendor master record or during a transaction (such as creating or changing a purchase order, vendor invoice, or vendor master data), but the specified contact person does not exist in the vendor master data.

    In other words, the contact person number or ID you are trying to use or assign is not found in the vendor's contact person list.


    When does it typically occur?

    • When entering or changing vendor master data and specifying a contact person that is not maintained.
    • When creating or processing purchasing documents (PO, RFQ, contracts) that reference a contact person for the vendor.
    • When using transactions or programs that require a valid contact person linked to the vendor.

    Solution:

    1. Check Vendor Master Data:

      • Go to transaction XK03 (Display Vendor) or MK03 (Display Vendor - Purchasing) or FK03 (Display Vendor - Accounting).
      • Enter the vendor number and navigate to the Contact Persons tab.
      • Verify if the contact person ID you are trying to use exists.
    2. Create or Maintain Contact Person:

      • If the contact person does not exist, create it using transaction XK02 (Change Vendor) or MK02.
      • Navigate to the Contact Persons tab and add the required contact person details.
    3. Correct the Contact Person Reference:

      • If the contact person ID was entered incorrectly in the transaction, correct it to an existing contact person ID.
    4. Check Customizing (if applicable):

      • Sometimes, the error can be due to missing configuration or custom validations that require a contact person.
      • Verify if any user-exits or BAdIs are enforcing contact person checks.

    Additional Information:

    • Contact persons in vendor master data are used to store details of individuals related to the vendor, such as sales representatives, account managers, or other points of contact.
    • The contact person is identified by a unique number within the vendor master.
    • This error ensures data consistency by preventing references to non-existent contact persons.

    Summary:

    Aspect Details
    Error Message VN337 - Contact person & does not exist
    Cause Contact person ID referenced does not exist in vendor master data
    Solution Verify and maintain contact person in vendor master (XK02/MK02), or correct the contact person ID in the transaction
    Transactions XK02, XK03, MK02, MK03, FK03

    If you need further help, please provide the transaction code and the context in which the error occurs.

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