How To Fix VN124 - Personnel number & leads to mail user &

SAP Error Message - Details

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 124

• Message text: Personnel number & leads to mail user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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• What is the cause and solution for SAP error message VN124 - Personnel number & leads to mail user & ?

  The SAP error message VN124 with the text "Personnel number & leads to mail user &" typically occurs in the context of SAP HR (Human Resources) or SAP Workflow when there is an issue linking a personnel number (PERNR) to a corresponding mail user in the system.
  
  Cause
  
  The error indicates that the personnel number (PERNR) you are trying to use or reference is linked to a mail user in SAP Business Workplace or SAP Office, but the link is either missing, incorrect, or inconsistent.
  This usually happens when the system tries to send a workflow notification or email to a user associated with a personnel number, but the mail user ID (SAP user ID) is not properly maintained or the link between the personnel number and the mail user is broken.
  It can also occur if the personnel number is not assigned to a valid SAP user or if the user master record is locked or inactive.
  Another cause could be missing or incorrect entries in the HR master data infotype 0105 (Communication) or in the user master record (transaction SU01).
  
  
  Solution
  
  
  Check the link between Personnel Number and SAP User:
  
  Use transaction SU01 to verify if the SAP user exists and is active.
  Check if the personnel number is correctly assigned to the SAP user in the HR master data.
  
  
  
  Verify Infotype 0105 (Communication):
  
  In transaction PA30, check infotype 0105 for the personnel number.
  Ensure that the communication type for the email address is maintained correctly.
  Make sure the email address is valid and corresponds to the SAP user.
  
  
  
  Check the assignment in table USR21:
  
  This table links SAP users to personnel numbers.
  Use SE16 or SE16N to check if the personnel number is linked to the correct SAP user.
  
  
  
  Check Workflow or Mail Settings:
  
  If the error occurs during workflow processing, verify the workflow container and the user assignment.
  Ensure that the mail user exists and is not locked or deleted.
  
  
  
  Recreate or Correct the Link:
  
  If the link is missing, assign the personnel number to the correct SAP user.
  If the user is locked, unlock it via SU01.
  If the email address is missing or incorrect, update it in infotype 0105.
  
  
  
  Test the mail sending:
  
  Use transaction SBWP (SAP Business Workplace) to check if the user can receive mails.
  Use transaction SOST to check the status of sent mails.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  PA30 – Maintain HR Master Data
  SU01 – User Maintenance
  SBWP – SAP Business Workplace
  SOST – Send Requests (Mail Monitor)
  SE16/SE16N – Data Browser (to check tables like USR21)
  
  
  
  Tables:
  
  USR21 – User Master - Assignments of Users to Personnel Numbers
  PA0105 – HR Master Communication Infotype
  
  
  
  Notes and Documentation:
  
  SAP Notes related to workflow and mail user assignments.
  SAP Help Portal documentation on HR master data and workflow user assignments.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  VN124 Personnel number & leads to mail user &
  
  
  Cause
  Personnel number linked to mail user is missing, incorrect, or inconsistent
  
  
  Solution
  Verify and correct the link between personnel number and SAP user; update infotype 0105; unlock user if locked; check workflow settings
  
  
  Check
  SU01, PA30 (0105), USR21, SBWP, SOST
  
  
  
  
  If you provide the exact context (e.g., transaction or process where the error occurs), I can help with more specific troubleshooting steps.