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How To Fix VL728 - Address for sales organization &1 not maintained


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VL -

  • Message number: 728

  • Message text: Address for sales organization &1 not maintained

  • Show details Hide details
  • What causes this issue?

    The address for sales organization &V1& is not maintained. The address
    has no number in the system.

    System Response

    No output (printed or faxed) occurs for the document. Output processing
    status shows an error.

    How to fix this error?

    Maintain the shipping point address in Customizing, then make another
    attempt to output the message.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VL728 - Address for sales organization &1 not maintained ?

    The SAP error message VL728 ("Address for sales organization &1 not maintained") typically occurs when there is a missing or incomplete address configuration for a specific sales organization in the system. This can happen during various processes, such as creating sales orders, delivery documents, or when trying to print documents related to sales.

    Cause:

    1. Missing Address Data: The address for the specified sales organization has not been maintained in the system.
    2. Incorrect Configuration: The sales organization may not be properly configured in the system, leading to missing address details.
    3. Data Inconsistency: There may be inconsistencies in the master data related to the sales organization, such as missing entries in the customer master or vendor master.

    Solution:

    To resolve the VL728 error, you can follow these steps:

    1. Maintain Address for Sales Organization:

      • Go to the transaction code OVX5 (or navigate through the menu: Logistics > Sales and Distribution > Master Data > Business Partners > Customer > Maintain Customer).
      • Check if the address for the sales organization is maintained. If not, you will need to enter the required address details.
    2. Check Sales Organization Configuration:

      • Use transaction code SPRO to access the SAP Customizing Implementation Guide.
      • Navigate to Sales and Distribution > Basic Functions > Sales Organization > Define Sales Organization.
      • Ensure that the sales organization is correctly configured and that all necessary address details are filled in.
    3. Review Customer Master Data:

      • Use transaction code XD02 (or VD02 for vendor data) to check the customer master data.
      • Ensure that the sales area (which includes the sales organization) is correctly set up and that the address is maintained.
    4. Check for Data Consistency:

      • Run consistency checks or reports to identify any inconsistencies in the master data that may be causing the issue.
    5. Consult Documentation:

      • If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.

    Related Information:

    • Transaction Codes:
      • OVX5: Maintain Sales Organization Address
      • XD02: Change Customer Master Data
      • SPRO: Access Customizing Implementation Guide
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that you have the necessary authorizations to make changes to the sales organization and customer master data.

    By following these steps, you should be able to resolve the VL728 error and ensure that the address for the specified sales organization is properly maintained in the SAP system.

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