How To Fix VL338 - Internal error in item processing

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 338

• Message text: Internal error in item processing

What causes this issue?

The system cannot continue processing, because an internal error
prevents correct updating of the delivery item.

System Response

Technical data for termination:
Item number &V1&
ILIPS-TABIX &V2&
SLIPS-TABIX &V3&

Procedure for System Administrators

Contact SAP Support.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL338 - Internal error in item processing ?

  The SAP error message VL338, which indicates "Internal error in item processing," typically occurs during the processing of delivery items in the Logistics Execution (LE) module, particularly when creating or processing outbound deliveries. This error can be caused by various factors, including data inconsistencies, configuration issues, or system bugs.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data related to the delivery items, such as material master records, batch management, or stock levels.
  Configuration Issues: Incorrect configuration in the delivery or shipping settings can lead to processing errors.
  User Exits or BAdIs: Custom code or enhancements (like user exits or Business Add-Ins) that are not functioning correctly can cause internal errors.
  System Bugs: There may be known bugs in the version of SAP you are using that could lead to this error.
  Authorization Issues: Lack of proper authorizations for certain actions can also trigger internal errors.
  
  Solutions:
  
  Check Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for detailed error logs that can provide more context about the error.
  Data Validation: Verify the data related to the delivery items, including material master data, batch information, and stock availability. Ensure that all necessary data is complete and correct.
  Review Configuration: Check the configuration settings for delivery processing in SPRO (SAP Customizing Implementation Guide) to ensure they are set up correctly.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require assistance from a developer or SAP Basis team.
  Check for Notes: Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest support packages or notes may resolve the issue.
  Consult SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error details and any logs you have collected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery) to navigate through the delivery processes.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review SAP documentation related to Logistics Execution and outbound delivery processing for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and potentially resolve the VL338 error in SAP.