How To Fix VKKICDR062 - Payment card does not exist, creation is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDR - Message for ICDR service

• Message number: 062

• Message text: Payment card does not exist, creation is not permitted

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

You have attempted to create an
<LS>InsuranceCollectionDisbursementRequest</>. You have to create a
payment card details for business partner &V1&. A payment card has not
been defined for the business partner whose payment card data is to be
transferred.
The system has attempted to create a payment card for business partner
&V1&. The <LS>Partner Maintenance </>indicator is not set in posting
area V350. Therefore, creation is not permitted.
Posting area V350 was called up with the following values:
System: &V2&
Contract Type: &V3&
Contract Subtype: &V4&

System Response

How to fix this error?

Define a payment card for the payment card data you have transferred for
business partner &V1&.
Set the <LS>Partner Maintenance</> indicator in posting area V350
(Transaction VKKICDR2). When you set this indicator, the system
automatically creates a payment card for business partner &V1&, if a
relevant payment card cannot be found.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDR062 - Payment card does not exist, creation is not permitted ?

  The SAP error message VKKICDR062, which states "Payment card does not exist, creation is not permitted," typically occurs in the context of payment card processing within the SAP system. This error indicates that the system is unable to find a valid payment card associated with the transaction or customer, and as a result, it cannot proceed with the payment processing.
  Causes:
  
  Missing Payment Card Data: The payment card information may not have been entered or saved in the system for the customer or vendor.
  Incorrect Configuration: The system may not be configured correctly to allow the creation of new payment card records.
  Authorization Issues: The user may not have the necessary permissions to create or manage payment card information.
  Data Integrity Issues: There may be issues with the data integrity of the payment card records, such as corruption or incomplete entries.
  
  Solutions:
  
  
  Check Payment Card Data:
  
  Verify that the payment card information is correctly entered in the customer or vendor master data. Ensure that all required fields are filled out.
  If the payment card is supposed to be created, check if the user has the necessary permissions to do so.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to payment card processing. Ensure that the settings allow for the creation of new payment card records.
  Consult with your SAP administrator or functional consultant to review the relevant configuration.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to create or access the payment card has the appropriate authorizations. This may involve checking roles and permissions in the SAP system.
  
  
  
  Data Integrity Check:
  
  Perform a data integrity check on the payment card records to ensure there are no corrupt or incomplete entries. This may involve running specific reports or transactions to identify issues.
  
  
  
  Consult SAP Documentation:
  
  Refer to SAP documentation or support notes related to payment card processing for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer) or FD03 (Display Customer) to manage customer master data.
  Payment Card Processing: Understand the payment card processing flow in SAP, including how payment cards are linked to customer accounts and how transactions are processed.
  SAP Notes: Search for SAP Notes related to payment card processing and the specific error message for any patches or updates that may resolve the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.