How To Fix VKKICDR021 - Error during creation of an insurance object

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDR - Message for ICDR service

• Message number: 021

• Message text: Error during creation of an insurance object

What causes this issue?

An error occurred when creating an insurance object during the creation
of an <LS>InsuranceCollectionDisbursementRequest</>. An insurance object
with the following contract reference from the feeder system should have
been created:
Type/ID: &V1&
Subtype/-ID: &V2&
System: &V3&
The error is described in detail in the following message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDR021 - Error during creation of an insurance object ?

  The SAP error message VKKICDR021, which indicates "Error during creation of an insurance object," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance contracts or related objects. This error can arise due to various reasons, and understanding the cause is crucial for resolving it.
  Possible Causes:
  
  
  Missing Required Data: The error may occur if mandatory fields required for creating the insurance object are not filled in. This could include customer information, policy details, or other essential data.
  
  
  Configuration Issues: Incorrect configuration settings in the insurance module can lead to errors during object creation. This might involve settings related to insurance products, coverage types, or other related configurations.
  
  
  Authorization Issues: The user attempting to create the insurance object may not have the necessary authorizations or roles assigned, leading to a failure in the process.
  
  
  Data Consistency Issues: If there are inconsistencies in the master data (e.g., customer master, policy master), it can prevent the successful creation of the insurance object.
  
  
  Technical Errors: There may be underlying technical issues, such as problems with the database, system performance, or other technical glitches.
  
  
  Solutions:
  
  
  Check Required Fields: Review the input data for the insurance object creation. Ensure that all mandatory fields are filled out correctly.
  
  
  Review Configuration: Check the configuration settings in the SAP Insurance module. Ensure that all necessary settings for the insurance product and related objects are correctly configured.
  
  
  Verify Authorizations: Ensure that the user has the appropriate authorizations to create insurance objects. This may involve checking user roles and permissions in the SAP system.
  
  
  Data Consistency Check: Perform a consistency check on the master data related to the insurance object. Ensure that all relevant data is accurate and up-to-date.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or stack traces that can provide additional context about the error.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance. They may have access to more detailed logs or system diagnostics.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for insurance management, such as:
  
  VKKI: Insurance contract management
  VKK1: Create insurance contract
  VKK2: Change insurance contract
  VKK3: Display insurance contract
  
  
  
  Documentation: Refer to SAP documentation or help files related to the insurance module for more detailed guidance on creating insurance objects and troubleshooting common errors.
  
  
  User Forums: Consider checking SAP community forums or user groups for discussions related to similar errors, as other users may have encountered and resolved the same issue.
  
  
  By following these steps, you should be able to identify the cause of the VKKICDR021 error and implement a suitable solution.