How To Fix VKKICDA072 - Action code &1 is not supported for dunning recipient processing

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 072

• Message text: Action code &1 is not supported for dunning recipient processing

What causes this issue?

You have entered actitivity code &V1& for dunning recipient processing
of a change to an InsuranceCollectionDisbursementAgreement (ICDA).
However, this value is not valid.
The system supports the following values for dunning recipient
processing:
01 (Creation)
03 (Deletion)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid value for the activity code of dunning recipient
processing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA072 - Action code &1 is not supported for dunning recipient processing ?

  The SAP error message VKKICDA072 indicates that the action code specified in the dunning process is not supported for the recipient being processed. This typically occurs in the context of dunning procedures, where the system is trying to execute a specific action (like sending a dunning notice) for a customer or vendor, but the action is not valid for that particular recipient.
  Causes:
  
  Invalid Action Code: The action code specified may not be defined or may not be applicable for the type of dunning recipient (e.g., customer, vendor).
  Dunning Procedure Configuration: The dunning procedure may not be configured correctly to support the action code for the recipient.
  Recipient Status: The recipient may be in a status that does not allow for the specified action (e.g., if the account is blocked or if there are no open items).
  Missing Customization: There may be missing or incorrect customization in the dunning configuration settings.
  
  Solutions:
  
  Check Action Code: Verify that the action code you are trying to use is valid and supported for the dunning recipient. You can do this by checking the dunning configuration in the SAP system.
  Review Dunning Procedure: Go to the dunning procedure settings and ensure that the action code is correctly defined for the specific dunning levels and recipients.
  Recipient Status Check: Ensure that the recipient (customer/vendor) is in a valid status to receive dunning notices. Check for any blocks or restrictions on the account.
  Customization Review: If you have access to the configuration settings, review the dunning configuration (transaction code OVA8) to ensure that all necessary settings are in place and correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for more details on the specific action codes and their applicability.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OVA8 (Dunning Procedure) to review and adjust the dunning settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.