How To Fix VKKICDA068 - Specify either an internal or external third party collections partner

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 068

• Message text: Specify either an internal or external third party collections partner

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA068 - Specify either an internal or external third party collections partner ?

  The SAP error message VKKICDA068 indicates that when processing a transaction related to third-party collections, the system requires you to specify either an internal or external third-party collections partner. This error typically arises in the context of accounts receivable or collections management processes.
  Cause:
  
  
  Missing Partner Information: The error occurs when the system cannot find a designated third-party collections partner for the transaction. This could be due to:
  
  The partner not being defined in the system.
  The partner not being assigned to the relevant customer or transaction.
  Incorrect configuration in the collections management settings.
  
  
  
  Configuration Issues: There may be issues in the configuration of the collections management module, where the system is not set up to recognize or link the third-party collections partners correctly.
  
  
  Solution:
  To resolve the VKKICDA068 error, you can take the following steps:
  
  
  Check Partner Assignment:
  
  Go to the customer master data and ensure that a third-party collections partner is assigned. This can be done in the customer account settings under the "Partner Functions" section.
  If you are using a specific transaction, ensure that the relevant partner is assigned in that transaction.
  
  
  
  Define Third-Party Collections Partner:
  
  If the partner is not defined, you may need to create a new third-party collections partner in the system. This can typically be done in the configuration settings for accounts receivable or collections management.
  Navigate to the relevant configuration path in SPRO (SAP Project Reference Object) to define the partner.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for collections management to ensure that the system is set up to recognize and utilize third-party collections partners.
  Ensure that the necessary settings for internal and external partners are correctly configured.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to collections management for any specific requirements or additional configuration steps that may be necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) or FBL5N (Customer Line Item Display) to check customer data and partner assignments.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify partner assignments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.