How To Fix VKKICDA064 - Specify either an internal or external third party collections partner

VKKICDA064 - Overview

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 064

• Message text: Specify either an internal or external third party collections partner

What causes this issue?

While creating or changing an <LS>InsuranceCollectionDisbursement
Agreement</>, you have entered internal identification &V1& as well as
external identification &V2& for the business partner in third party
collections assignment. However, you can enter only the internal or the
external identification but not both.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter either the internal or the external identification of the business
partner for third party collections assignment.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

VKKICDA064 - Details

• The SAP error message VKKICDA064 indicates that the system requires you to specify either an internal or external third-party collections partner when processing a collection case. This error typically arises in the context of accounts receivable and collections management within SAP.
  
  Cause:
  The error occurs when:
  
  You are trying to create or process a collection case without specifying a collections partner.
  The system is configured to require a collections partner for the operation you are attempting to perform, but none has been provided.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Specify a Collections Partner:
  
  Navigate to the relevant transaction or screen where you are processing the collection case.
  Look for a field labeled "Collections Partner" or similar.
  Enter either an internal collections partner (an employee or department within your organization) or an external collections partner (a third-party agency).
  
  
  
  Check Configuration:
  
  If you are unsure about which partners are available, check the configuration settings in SAP for collections management.
  Ensure