How To Fix VKKCPH002 - Specify a previous policyholder

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKCPH - Policyholder Change

• Message number: 002

• Message text: Specify a previous policyholder

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VKKCPH002 - Specify a previous policyholder ?

  The SAP error message VKKCPH002, which states "Specify a previous policyholder," typically occurs in the context of insurance or financial transactions within the SAP system, particularly when dealing with policy management or customer data.
  Cause:
  This error usually arises when a transaction or process requires the identification of a previous policyholder, but the system does not have the necessary information. This can happen in scenarios such as:
  
  Policy Transfer: When transferring a policy from one policyholder to another, the system needs to know who the previous policyholder was.
  Data Entry: If a user is entering data related to a policy and fails to specify or select the previous policyholder, the system will trigger this error.
  Configuration Issues: There may be configuration settings in the SAP system that require a previous policyholder to be specified for certain transactions.
  
  Solution:
  To resolve the VKKCPH002 error, you can take the following steps:
  
  
  Check Input Data: Ensure that you have correctly entered or selected the previous policyholder in the relevant fields. This may involve looking up the policyholder's details in the system.
  
  
  Review Transaction Type: Verify that the transaction you are attempting to perform indeed requires a previous policyholder. If it does, ensure that all necessary fields are filled out correctly.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to the specific module you are working with (e.g., SAP FS-CD for Collections and Disbursements) to understand the requirements for specifying a previous policyholder.
  
  
  System Configuration: If you have access to system configuration settings, check if there are any mandatory fields or settings that need to be adjusted to allow for the transaction to proceed without specifying a previous policyholder.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system setup.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Look for discussions in SAP community forums or user groups where others may have encountered and resolved similar issues.
  Training: If this error is common in your organization, consider providing training for users on how to properly enter policyholder information in the system.
  
  By following these steps, you should be able to identify the cause of the VKKCPH002 error and implement a solution to resolve it.