How To Fix VK728 - No entries found for the transport in the customer area

SAP Error Message - Details

• Message type: E = Error

• Message class: VK - Pflege und Bearbeitung von Konditionen

• Message number: 728

• Message text: No entries found for the transport in the customer area

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VK728 - No entries found for the transport in the customer area ?

  The SAP error message VK728 "No entries found for the transport in the customer area" typically occurs when there is an issue with the transport request in the SAP system, particularly in the context of customizing or configuration changes that are supposed to be transported from one system to another (e.g., from development to quality assurance or production).
  Cause:
  
  Missing Transport Request: The transport request that is supposed to contain the changes may not have been created or released properly.
  Incorrect Transport Directory: The transport request may not be in the correct transport directory or may not be assigned to the correct client.
  Transport Request Not Imported: The transport request may not have been imported into the target system.
  Authorization Issues: There may be authorization issues preventing the system from accessing the transport request.
  Customizing Not Saved: Changes made in the customizing may not have been saved correctly, leading to the absence of entries in the transport request.
  
  Solution:
  
  Check Transport Request: Verify that the transport request exists and has been released. You can do this using transaction code SE09 or SE10.
  Import Transport Request: If the transport request is not imported into the target system, you need to import it using transaction code STMS.
  Check Client Settings: Ensure that you are working in the correct client and that the transport request is assigned to that client.
  Review Customizing Changes: Go back to the customizing changes and ensure that they were saved correctly and assigned to the transport request.
  Authorization Check: Ensure that you have the necessary authorizations to access the transport request and perform the required actions.
  Transport Directory: Check the transport directory settings to ensure that they are correctly configured.
  
  Related Information:
  
  Transaction Codes:
  
  SE09/SE10: Transport Organizer
  STMS: Transport Management System
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to transport requests and error VK728.
  Documentation: Review SAP documentation on transport management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.