How To Fix VIRT623 - NetID&1\Network Device ID

SAP Error Message - Details

• Message type: E = Error

• Message class: VIRT - Virtualization Monitoring

• Message number: 623

• Message text: NetID&1\Network Device ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VIRT623 - NetID&1\Network Device ID ?

  The SAP error message VIRT623, which states "NetID&1\Network Device ID," typically relates to issues with the network configuration in a virtualized environment, particularly when using SAP systems on platforms like SAP HANA or other cloud services.
  Cause:
  
  Network Configuration Issues: The error often arises due to misconfigured network settings, such as incorrect IP addresses, subnet masks, or gateway settings.
  Virtual Network Adapter Problems: If the virtual network adapter is not properly configured or is not recognized by the operating system, it can lead to this error.
  Firewall or Security Settings: Firewall rules or security settings may be blocking the necessary network traffic.
  Resource Allocation: Insufficient resources allocated to the virtual machine can also lead to network issues.
  Driver Issues: Outdated or incompatible network drivers can cause connectivity problems.
  
  Solution:
  
  
  Check Network Configuration:
  
  Verify the network settings in the SAP system and ensure they match the expected configuration.
  Ensure that the IP address, subnet mask, and gateway are correctly set.
  
  
  
  Inspect Virtual Network Adapter:
  
  Check the settings of the virtual network adapter in the hypervisor (e.g., VMware, Hyper-V).
  Ensure that the network adapter is connected and configured correctly.
  
  
  
  Review Firewall Settings:
  
  Check the firewall settings on both the SAP server and any intermediate devices to ensure that the necessary ports are open.
  Temporarily disable the firewall to see if it resolves the issue.
  
  
  
  Resource Allocation:
  
  Ensure that the virtual machine has sufficient resources (CPU, memory, etc.) allocated to it.
  If necessary, increase the resources and restart the virtual machine.
  
  
  
  Update Drivers:
  
  Ensure that the network drivers on the operating system are up to date.
  If using a specific virtual network driver, ensure it is compatible with the version of the hypervisor.
  
  
  
  Restart Network Services:
  
  Sometimes, simply restarting the network services or the entire virtual machine can resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases updates that address known issues.
  Logs: Review the SAP application logs and system logs for any additional error messages that may provide more context.
  Documentation: Refer to the official SAP documentation for network configuration best practices in virtualized environments.
  Support: If the issue persists, consider reaching out to SAP support or your cloud provider's support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the VIRT623 error in your SAP environment.