How To Fix VIRT604 - Data Provider Version

SAP Error Message - Details

• Message type: E = Error

• Message class: VIRT - Virtualization Monitoring

• Message number: 604

• Message text: Data Provider Version

What causes this issue?

Version of external data provider (e.g. public cloud infrastructure).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VIRT604 - Data Provider Version ?

  The SAP error message VIRT604, which pertains to "Data Provider Version," typically occurs in the context of SAP BusinessObjects or SAP Analytics solutions when there is a mismatch or compatibility issue between the data provider and the version of the software being used.
  Cause:
  
  Version Mismatch: The data provider being used may not be compatible with the version of the SAP system or the BusinessObjects environment.
  Outdated Drivers: The drivers or connectors used to connect to the data source may be outdated or not properly installed.
  Configuration Issues: There may be configuration issues in the data source settings or in the connection parameters.
  Unsupported Data Source: The data source being accessed may not be supported by the current version of the software.
  
  Solution:
  
  Check Compatibility: Verify that the data provider is compatible with the version of SAP BusinessObjects or the SAP system you are using. Refer to the official SAP documentation for compatibility matrices.
  Update Drivers: Ensure that you have the latest drivers or connectors installed for the data source. This may involve downloading the latest version from the SAP website or the vendor's site.
  Reconfigure Connection: Review the connection settings in the data provider configuration. Ensure that all parameters are correctly set and that the connection is valid.
  Test Connection: Use the connection test feature in the data provider settings to ensure that the connection to the data source is successful.
  Consult Documentation: Refer to the SAP help documentation or community forums for specific guidance related to the data provider you are using.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and your environment.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues.
  Documentation: Review the official SAP documentation for the specific version of the software you are using, as it may contain troubleshooting steps or additional information related to data providers.
  
  By following these steps, you should be able to identify and resolve the VIRT604 error in your SAP environment.