How To Fix VIRT365 - Avg. total phys. IIP Usage

SAP Error Message - Details

• Message type: E = Error

• Message class: VIRT - Virtualization Monitoring

• Message number: 365

• Message text: Avg. total phys. IIP Usage

Average total utilization of the physical processors(IIP) of this
physical host within the last collection interval.
This data is based on the total interval time of all physical processors
and includes LPAR management time.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VIRT365 - Avg. total phys. IIP Usage ?

  The SAP error message "VIRT365 Avg. total phys. IIP Usage" typically relates to the monitoring of the average physical memory usage of the SAP system, particularly in the context of the SAP Memory Management and the Infrastructure for SAP applications. This message indicates that the average total physical memory usage is exceeding a certain threshold, which can lead to performance issues or system instability.
  Cause:
  
  
  High Memory Usage: The SAP system is consuming more physical memory than expected, which can be due to various reasons such as:
  
  Inefficient memory allocation or configuration.
  High workload or increased number of users.
  Memory leaks in custom code or third-party applications.
  Insufficient hardware resources for the current workload.
  
  
  
  Configuration Issues: The SAP memory parameters may not be optimally configured for the current workload, leading to excessive memory consumption.
  
  
  Background Processes: Background jobs or processes that consume a significant amount of memory can also contribute to this issue.
  
  
  Solution:
  
  
  Monitor Memory Usage: Use transaction codes like ST02 (Tune Summary) and ST03 (Workload Analysis) to monitor memory usage and identify any bottlenecks or high-consuming processes.
  
  
  Adjust Memory Parameters: Review and adjust the SAP memory parameters in the instance profile (e.g., abap/heap_area_total, abap/heap_area_dia, abap/heap_area_nondia, etc.) to better suit the workload.
  
  
  Optimize Code: If custom code is identified as a cause of high memory usage, consider optimizing it to reduce memory consumption.
  
  
  Increase Hardware Resources: If the system consistently runs out of memory, consider upgrading the hardware (e.g., adding more RAM) to accommodate the workload.
  
  
  Review Background Jobs: Check for any long-running or resource-intensive background jobs that may be consuming excessive memory and optimize or schedule them appropriately.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address known issues related to memory management and apply any recommended patches or updates.
  
  
  Related Information:
  
  SAP Memory Management: Understanding how SAP manages memory can help in diagnosing and resolving memory-related issues. Familiarize yourself with concepts like heap memory, buffer memory, and paging.
  Performance Tuning: Regular performance tuning and monitoring can help prevent memory-related issues from arising.
  SAP Community and Forums: Engaging with the SAP community can provide insights and solutions from other users who may have faced similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with SAP support for further assistance.