How To Fix VIRT301 - CPU Family

SAP Error Message - Details

• Message type: E = Error

• Message class: VIRT - Virtualization Monitoring

• Message number: 301

• Message text: CPU Family

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VIRT301 - CPU Family ?

  The SAP error message VIRT301, which refers to "CPU Family," typically indicates an issue related to the compatibility of the CPU architecture with the SAP system or the underlying operating system. This error can arise in various scenarios, particularly when running SAP applications on virtual machines or when there are discrepancies in the hardware configuration.
  Cause:
  
  Incompatible CPU Architecture: The CPU family of the host machine may not be compatible with the requirements of the SAP application or the operating system.
  Virtualization Issues: If SAP is running in a virtualized environment, the virtual CPU settings may not match the expected configuration for the SAP system.
  Missing or Incorrect CPU Features: Certain CPU features required by SAP may not be available or enabled on the host machine.
  Outdated Software: The SAP kernel or other components may be outdated and not fully compatible with the current CPU architecture.
  
  Solution:
  
  Check Compatibility: Verify that the CPU architecture of the host machine meets the requirements specified by SAP for the version you are using. This information can usually be found in the SAP Notes or the installation guide.
  Update Virtualization Settings: If running in a virtual environment, ensure that the virtual machine is configured with the correct CPU settings. This may include enabling specific CPU features in the hypervisor settings.
  Enable CPU Features: Check the BIOS/UEFI settings of the host machine to ensure that necessary CPU features (like virtualization support, Intel VT-x, AMD-V, etc.) are enabled.
  Update SAP Components: Ensure that you are using the latest version of the SAP kernel and other relevant components. Apply any necessary patches or updates.
  Consult SAP Notes: Look for specific SAP Notes related to the VIRT301 error. SAP Notes often provide detailed troubleshooting steps and solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for relevant notes that may address specific issues related to your version of SAP and the error message.
  Documentation: Review the installation and configuration documentation for your specific SAP product to ensure all requirements are met.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same problem.
  
  By following these steps, you should be able to diagnose and resolve the VIRT301 CPU Family error in your SAP environment.