How To Fix VIRT201 - Hardware Id

SAP Error Message - Details

• Message type: E = Error

• Message class: VIRT - Virtualization Monitoring

• Message number: 201

• Message text: Hardware Id

What causes this issue?

The unique hardware identifier. On IBM Power Systems, this is the
machine serial number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VIRT201 - Hardware Id ?

  The SAP error message VIRT201 typically relates to issues with the hardware ID in the context of SAP's licensing or system configuration. This error can occur in various scenarios, such as during system installation, configuration, or when trying to access certain functionalities that require hardware validation.
  Cause:
  
  Invalid Hardware ID: The hardware ID may not match the one registered with SAP, which can happen if the system hardware has changed (e.g., motherboard replacement).
  Licensing Issues: The error may arise due to licensing problems, such as an expired license or a license that does not match the current hardware configuration.
  System Configuration Changes: Changes in the system configuration that affect the hardware ID can trigger this error.
  Virtualization Issues: If the SAP system is running in a virtualized environment, the virtual hardware ID may not align with the expected hardware ID.
  
  Solution:
  
  Check Hardware ID: Verify the current hardware ID of your system. You can do this by using transaction codes like SLICENSE in SAP to view the current license and hardware ID.
  Update License: If the hardware ID has changed, you may need to contact SAP support to obtain a new license that corresponds to the new hardware ID.
  Reconfigure System: If the system has been virtualized or if there have been significant hardware changes, ensure that the system is properly configured to reflect these changes.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific situation and help with license re-issuance if necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to licensing and hardware ID issues. These notes often contain specific instructions and troubleshooting steps.
  Documentation: Review SAP documentation regarding system installation and licensing to ensure compliance with SAP's requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  Always ensure that you have backups and a recovery plan before making significant changes to your SAP system or its configuration.