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How To Fix VIRT103 - Host System Information


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VIRT - Virtualization Monitoring

  • Message number: 103

  • Message text: Host System Information

  • Show details Hide details
  • What causes this issue?

    This is the hostname or IP address of the physical host.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VIRT103 - Host System Information ?

    The SAP error message VIRT103, which pertains to "Host System Information," typically arises in the context of SAP's virtualization or cloud environments. This error can occur due to various reasons related to the configuration or status of the host system.

    Causes of VIRT103 Error

    1. Host System Configuration Issues: The host system may not be configured correctly, leading to communication problems between the SAP system and the host.

    2. Resource Availability: Insufficient resources (CPU, memory, disk space) on the host system can trigger this error.

    3. Network Issues: Problems with network connectivity or misconfigured network settings can prevent the SAP system from accessing the host information.

    4. Virtualization Layer Problems: If you are using a virtualization layer (like VMware, Hyper-V, etc.), issues with the virtualization software or its configuration can lead to this error.

    5. SAP Kernel or Software Version: Incompatibilities or bugs in the SAP kernel or the software version being used can also cause this error.

    Solutions to VIRT103 Error

    1. Check Host Configuration: Verify that the host system is configured correctly. Ensure that all necessary services are running and that the system is properly set up to communicate with the SAP environment.

    2. Resource Monitoring: Monitor the resource usage on the host system. Ensure that there are adequate CPU, memory, and disk resources available. If resources are low, consider scaling up the host or optimizing resource usage.

    3. Network Configuration: Check the network settings to ensure that there are no connectivity issues. Verify that the SAP system can reach the host and that there are no firewall rules blocking communication.

    4. Virtualization Settings: If using a virtualization platform, check the settings and logs of the virtualization software for any errors or misconfigurations. Ensure that the virtual machines are running correctly.

    5. Update SAP Software: Ensure that you are using the latest version of the SAP kernel and that all patches are applied. Sometimes, upgrading to a newer version can resolve compatibility issues.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or knowledge base articles that address the VIRT103 error. There may be specific fixes or workarounds available.

    7. Logs and Traces: Review the SAP system logs and traces for more detailed error messages that can provide additional context about the issue.

    Related Information

    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. They can provide more in-depth troubleshooting based on your specific environment.

    • Documentation: Refer to the official SAP documentation for your specific version and environment for more detailed guidance on configuration and troubleshooting.

    • Community Forums: Engage with the SAP community forums or user groups where other users may have encountered similar issues and can share their solutions.

    By following these steps, you should be able to diagnose and resolve the VIRT103 error in your SAP environment.

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