How To Fix VINFO011 - IC: Error when processing; IMG not maintained

VINFO011 - Overview

• Message type: E = Error

• Message class: VINFO - Information Container

• Message number: 011

• Message text: IC: Error when processing; IMG not maintained

What causes this issue?

The system was unable to process the data as the required Customizing
settings are not available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the necessary settings in Customizing for
<ZK>Collections/Disbursements</> under <ZK>Integration</> ->
<ZK>Information Ccontainer</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

VINFO011 - Details

• The SAP error message VINFO011 with the description "Error when processing; IMG not maintained" typically occurs in the context of the SAP Sales and Distribution (SD) module, particularly when dealing with pricing or condition records. This error indicates that there is a configuration issue in the Implementation Guide (IMG) settings related to the specific functionality you are trying to use.
  
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Configuration: The necessary configuration settings in the IMG for the relevant pricing procedure, condition types, or other related settings have not been maintained.
  Incorrect Settings: The settings that have been maintained may be incorrect or incomplete, leading to the system being unable to process the request.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly imported or activated.
  
  
  Solution:
  To resolve the VINFO011 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP IMG (Transaction SPRO).
  Navigate