How To Fix VHURL172 - Records were not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: VHURL - Messages for Returnable Packaging Account Processing

• Message number: 172

• Message text: Records were not saved

What causes this issue?

The account postings designated for saving could not be saved.

System Response

Account postings not saved.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message VHURL172 - Records were not saved ?

  The SAP error message VHURL172, which states "Records were not saved," typically occurs in the context of the SAP Vehicle Management System (VMS) or related modules where data is being processed or saved. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Data Validation Issues: The data being entered may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or values that do not conform to predefined criteria.
  
  
  Authorization Issues: The user may not have the necessary permissions to save the records. This can happen if the user role does not have the required authorizations for the transaction or data being processed.
  
  
  System Configuration: There may be configuration issues in the system that prevent records from being saved. This could include settings related to the specific module or transaction.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems, system performance issues, or bugs in the SAP application.
  
  
  Locking Issues: If another user or process is currently editing the same record, it may be locked, preventing the current user from saving changes.
  
  
  Solutions:
  
  
  Check Data Input: Review the data being entered for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the system settings are correct for the transaction being performed.
  
  
  Technical Support: If the issue persists, consider reaching out to your IT support team or SAP support for assistance. They can help diagnose any technical issues or bugs that may be causing the error.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the records you are trying to save. If a lock is found, you may need to wait for the other user to finish or resolve the lock.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about why the records were not saved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often contain fixes or workarounds for known issues.
  Documentation: Review the SAP documentation for the specific module you are working with to understand the expected data formats and validation rules.
  
  By systematically addressing these potential causes and solutions, you should be able to resolve the VHURL172 error and successfully save your records in SAP.