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How To Fix VH810 - Down payment amount cannot be higher/lower than the preset value


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VH - SD pricing

  • Message number: 810

  • Message text: Down payment amount cannot be higher/lower than the preset value

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message VH810 - Down payment amount cannot be higher/lower than the preset value ?

    Certainly! Here's a detailed explanation for the SAP error message VH810: Down payment amount cannot be higher/lower than the preset value:


    Error Message: VH810

    Text: Down payment amount cannot be higher/lower than the preset value


    Cause:

    This error occurs during the processing of down payments in SAP (typically in the Sales and Distribution (SD) or Financial Accounting (FI) modules) when the amount entered for a down payment does not comply with the limits defined in the system.

    Specifically:

    • The down payment amount entered is either greater than the maximum allowed limit or less than the minimum allowed limit.
    • These limits are preset in the system based on business rules, configuration, or master data settings.
    • The system checks the entered down payment amount against these preset thresholds and throws this error if the amount is outside the allowed range.

    Where is this controlled?

    • Down Payment Configuration: In SD, down payment limits can be controlled via:
      • Customer master data (e.g., payment terms, credit limits)
      • Sales document type settings
      • Pricing procedures or condition records related to down payments
    • FI Settings: In Financial Accounting, down payment limits can be controlled via:
      • Tolerance groups
      • Payment terms
      • Special G/L transactions for down payments

    Solution:

    1. Check the Down Payment Amount:

      • Verify the amount entered for the down payment.
      • Ensure it is within the allowed minimum and maximum limits.
    2. Review Configuration:

      • Check the configuration of down payment limits in the system.
      • In SD, review the sales document type and pricing procedure to see if there are any restrictions on down payment amounts.
      • In FI, check tolerance groups and payment terms that might restrict the down payment amount.
    3. Adjust Limits if Necessary:

      • If the business requirement allows, adjust the preset minimum or maximum down payment limits in the configuration.
      • This might involve changing condition records, customer master data, or tolerance groups.
    4. Communicate with Business Users:

      • Inform the users about the allowed down payment limits.
      • Provide guidelines on acceptable down payment amounts.
    5. Testing:

      • After changes, test the down payment process to ensure the error no longer occurs.

    Related Information:

    • Transaction Codes:

      • VA01 / VA02 / VA03 — Sales order processing (where down payments might be entered)
      • F-29 — Post customer down payment
      • F-37 — Clear customer down payment
      • OBB8 — Define tolerance groups for customers/vendors
      • OVKK — Define sales document types
    • SAP Notes / Documentation:

      • Check SAP OSS Notes for any known issues related to down payment limits.
      • Review SAP Help Portal documentation on down payments in SD and FI.
    • Common Scenarios:

      • Down payment amount entered manually is outside allowed range.
      • Automatic down payment calculation based on percentage or fixed amount exceeds limits.
      • Custom enhancements or user exits enforcing additional down payment validations.

    Summary:

    Aspect Details
    Error VH810: Down payment amount cannot be higher/lower than the preset value
    Cause Entered down payment amount is outside allowed min/max limits
    Solution Verify and adjust down payment amount or configuration limits
    Where to Check Sales document type, pricing procedure, customer master, tolerance groups
    Transactions VA01, F-29, OBB8, OVKK

    If you provide more context (e.g., module, transaction, or scenario), I can help with more specific guidance!

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