How To Fix VG110 - Customer &, supplier & not known

SAP Error Message - Details

• Message type: E = Error

• Message class: VG - EDI Messages in SD

• Message number: 110

• Message text: Customer &, supplier & not known

What causes this issue?

An appropriate entry could not be determined from the customer-supplier
assignment of the <GL:organizational_unit>organizational units</>
(sales organization/distribution channel/division).

How to fix this error?

Supply the missing entry as required.
INCLUDE 'NA_CUST_MAINTAIN_3' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VG110 - Customer &, supplier & not known ?

  Certainly! Here's a detailed explanation for the SAP error message VG110: Customer &, supplier & not known:
  
  Error Message
  VG110: Customer &, supplier & not known
  
  Cause
  This error occurs when the system cannot find the specified customer or supplier master data in the relevant company code or purchasing organization during a transaction. Typically, this happens in the context of vendor/customer integration scenarios, such as when creating or processing documents that require valid customer or supplier master records.
  Common causes include:
  
  The customer or supplier number entered does not exist in the system.
  The customer or supplier master record exists but is not maintained for the relevant company code or purchasing organization.
  The master data is incomplete or incorrectly maintained.
  The customer and supplier roles are not properly assigned or linked in the system.
  The transaction is trying to reference a customer as a supplier or vice versa, and the master data is not set up accordingly.
  
  
  Solution
  To resolve the VG110 error, follow these steps:
  
  
  Verify Master Data Existence:
  
  Check if the customer or supplier number exists in the system.
  Use transaction codes:
  
  XD03 (Display Customer)
  XK03 (Display Vendor)
  
  
  Confirm that the master data is maintained for the relevant company code or purchasing organization.
  
  
  
  Maintain Missing Master Data:
  
  If the customer or supplier does not exist, create the master record using:
  
  XD01 (Create Customer)
  XK01 (Create Vendor)
  
  
  Ensure that the master data is maintained for the correct organizational levels (company code, sales area, purchasing org).
  
  
  
  Check Customer-Supplier Integration:
  
  In some scenarios, customers and suppliers are linked (e.g., in intercompany scenarios).
  Verify that the customer is assigned as a supplier or vice versa if the process requires it.
  Use transaction VD03 or MK03 to check roles and assignments.
  
  
  
  Review Transaction Data:
  
  Ensure that the correct customer or supplier number is entered in the transaction.
  Check for typos or incorrect entries.
  
  
  
  Check Authorizations:
  
  Sometimes, the user may not have authorization to view or use certain master data.
  Verify user roles and authorizations.
  
  
  
  Consult SAP Notes:
  
  If the problem persists, check SAP Notes for any known issues related to VG110.
  
  
  
  
  Related Information
  
  Transaction Codes:
  
  XD01 / XD03 - Create / Display Customer
  XK01 / XK03 - Create / Display Vendor
  VD03 - Display Customer (Sales Area)
  MK03 - Display Vendor (Purchasing Org)
  
  
  Tables:
  
  KNA1 - General Customer Data
  LFA1 - Vendor Master (General Section)
  KNB1 - Customer Master (Company Code)
  LFB1 - Vendor Master (Company Code)
  
  
  SAP Modules:
  
  SAP SD (Sales and Distribution)
  SAP MM (Materials Management)
  SAP FI (Financial Accounting)
  
  
  
  
  If you provide the exact transaction or scenario where the error occurs, I can give more tailored advice.