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How To Fix VF878 - Documents with this approval status cannot be rejected.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VF - Billing

  • Message number: 878

  • Message text: Documents with this approval status cannot be rejected.

  • Show details Hide details
  • What causes this issue?

    You tried to reject a preliminary billing document with approval status
    <LS>Released or</> <LS>In Approval. </>However, you can only reject
    preliminary billing documents with approval status <LS>Not Relevant, To
    Be Reworked</>, or <LS>Rejected</>.

    System Response

    The preliminary billing document status remains unchanged.

    How to fix this error?

    Because this document is relevant for the approval workflow, you can
    only reject it after an approver has changed the approval status to
    <LS>Rejected</> or <LS>To Be Reworked</>. You can also change it if you
    withdraw it from the approval workflow first.
    Alternatively, you can also change it if you choose to rework the
    document in the <LS>Change Preliminary Billing Documents </>app.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VF878 - Documents with this approval status cannot be rejected. ?

    The SAP error message VF878 ("Documents with this approval status cannot be rejected") typically occurs in the context of billing documents or invoices that are part of a workflow process requiring approval. This error indicates that the document you are trying to reject has already reached a certain approval status that does not allow for rejection.

    Cause:

    1. Approval Status: The document has been approved or is in a status that does not permit rejection. For example, if the document is already finalized or has been posted, it may not be possible to reject it.
    2. Workflow Configuration: The workflow settings in your SAP system may be configured to prevent rejection of documents that have reached a certain approval level.
    3. Document Type: Certain document types may have specific rules regarding their approval and rejection processes.

    Solution:

    1. Check Approval Status: Review the approval status of the document. If it has been fully approved, you may need to follow a different process to handle it (e.g., reversal or correction).
    2. Consult Workflow Rules: Check the workflow configuration in your SAP system to understand the rules governing the approval and rejection of documents. You may need to consult with your SAP administrator or workflow manager.
    3. Use Alternative Actions: If rejection is not possible, consider using alternative actions such as:
      • Reversing the Document: If applicable, you may be able to reverse the document instead of rejecting it.
      • Creating a Credit Memo: If the document is an invoice, you might create a credit memo to negate the effects of the invoice.
    4. Seek Help from SAP Support: If you are unsure about the next steps or if the issue persists, consider reaching out to SAP support or your internal IT team for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VF02 (Change Billing Document) or VF03 (Display Billing Document) to check the status and details of the document.
    • Documentation: Review SAP documentation or help files related to billing and approval workflows for more detailed guidance on handling such errors.
    • User Roles and Permissions: Ensure that you have the necessary permissions to perform actions on the document in question, as restrictions may also lead to this error.

    By following these steps, you should be able to address the VF878 error and determine the appropriate course of action for the document in question.

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